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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 8,391 reviews
  • Rated 5 out of 5 stars

    Fix it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Sometimes things get broken or just suck and this comes in handy. Never give one to a dinosaur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad more than a few times. I own a business but don’t have an IT Dept. The geek squad is my IT Dept. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love their product replacement insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love purchasing the 2 year product replacement. They don't give you a hassle to return or exchange items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    happy with consumer products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How you sow the best guarantee satisfaction. I feel safe when I buy something like that. I have good support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for backup in case of breakage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bluetooth earplugs can stop recoiling so backup protection is two fold. It protects the item if broken and allows for replacement- quickly at the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year product replacement- Bose headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive option that will cover complete replacement should anything happen to my headphones. Especially good where these are not wireless!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store without buying a protection plan and I never ever regret it. If it will break they will fix it or replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love just having the backup in case anything happens. I am not computer savvy so this is peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their insurance. Whenever something messes up and can take it back and easily replace or exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love their insurance. Whenever something messes up and can take it back and easily replace or exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy an electronic without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy something I pair it up with this protection. Their policy is great and good peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A life saver for puppy owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a puppy who always finds my bluetooth headphones and shreds them into plastic dust. This replacement service has paid for itself three time now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents are very smart and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earphones, these are the only brand I buy for my kids. Great quality for the price, trust me, i have bought all types, until I found these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these when getting electronic devices. It works better than the other stores I have gotten them from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my protection plans so far but I get one with every purchase I make just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always offering the best advise for my peoduct. They are very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people call anytime. A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the replacement policy us great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my head set with no problem. The staff was so nice and helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lori. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Insurance is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, instead of needing it and not have it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We totally agree! It's nice to have peace of mind on your investments and know they are covered just in case something goes wrong. If you have any questions or concerns, please let us know.