Customer Ratings & Reviews

I buy this for my son. Trust me when I say it has been worth every penny! Never a problem getting them replaced if something happens to them.

After breaking a few pairs of other pricey headphones and having no warranty, now I always get the BBY replacement plan. It's the smartest decision I've made.

Always. Every item. Every time. They always take care of me. So easy. In their system. No hassle.

They replace the product in question! Usually not rude and it is easy and quick compared to most places!!

Geek squad is always on my side, yes sometimes it's annoying trying to figure out what to do with a broken device but geek squad really makes it easy

Best buy and geek squad have the best warranties whenever you purchase electronics or anything from the stores

Definitely recommend getting the protection plan! It saved my life from paying wayyy more.

I haven’t needed to contact them yet because my tv is working great but I’m glad I purchased this just in case

Everything I buy from Best Buy I always get this warranty. You just bring whatever in and get a new one or whatever the upgraded version is.

I always have this service, never have a problem when you need to get service from them. They clean my computer.

Good deal. Anytime you can buy something and buy a warranty that covers a product for two years with full replacement, I feel it is worth it.

Love geek squad protection, no hassle return when product fails. Just helps to add peace of mind on my purchases and to know my money is not wasted.

The geek squad agents are very smart and very helpful

THIS IS THE BEST SERVICE!! APPOINTMENTS ARE THE BEST. SERVICE STAFF ARE EXCELLENT AND EXPLAIN EVERYTHING THAT NEEDS TO CHANGE FOR BETTER PERFORMANCE.

Comes in handy because mistakes happen all the time and this product replacement puts ease in my mind.

I have bought and used this many times. Electronic devices don't last forever. This is a good buy. Wouldn't buy anything without it.

Agents came to the house installed a tv and dvd player. Then showed us how to use them. Great team.

Whenever we need computer assistance, I am so thankful that we can call the geek squad! They are patient, knowledgeable & SO helpful!!

I have messed up before and not get a warranty. Not this time. Best Buy has one of the best warranties around.

Solid warranty! Definitely recommend. Gives you peace of mind that they will have you covered.