Customer Ratings & Reviews

This is s great service. They are very easy to talk and for them there is always a good solution

They do all they can to fix the products! If for whatever reason they're are not able to they will exchange and give you a new product!

glad that I had this geek squad replacement warranty I was able to return my earphone which stopped working after 2 months.

A must have to protect your product for 2 years anything happens just return it for a new one or even money back love their protection plan

I have enjoyed taking out the 2 year Greek Squad product replacement plan . It takes the worry out of what will happen to the product

I visited the store to return my UP24 that I bought online. There was no questions asked and was given back full store credit. I would used it again!

Great features when you need them. Like the remote feature that’s offered in a flash.

My headphones broke and Best Buy replaced my headphones with no questions asked. I like it when things come with no hassle.

The agents are professional and answer your questions in a timely fashion

its the same as total tech but for one device but i still like it, saved my butt more than a few times

Had Bosch dishwasher didn't last year. If it wasn't for purchasing this we would have to pay out 1g. I'm not happy that about when you have to get a replacement that you only get a partial amount back and have to pay for a full new one. I don't know of a better way really.

Definitely worth the money good service they stick by their word saved me on a washing machine was definitely glad that I bought it

i love geek squad they always get my product running in tip top shape when i need them to.

The way they handle the returns when necessary is good & the employees make it as simple as possible.

There is nothing like a peace of mind. I love how it covers every possible thing to go wrong.

There is nothing like a peace of mind. I love how it covers every possible thing to go wrong.

Broken within the time frame you are covered or your product just stops working? No problem and no questions asked. I love their plan.

Product replacement is important for products that you use on a regular basis and don't want to have to purchase for full price again.

Product replacement is important for products that you use on a regular basis and don't want to have to purchase for full price again.

I have purchased many items at Best Buy and I try to always purchase a protection plan it’s worth it...