Customer Ratings & Reviews

I had a headset I purchased less than 2 years after purchasing, which stopped working. Went back and with no problem was offered another pair.

Great little speaker, especially for the beach! Produces good sound if you're close by.

Good service, friendly, informative and fast service. They will cover exactly what they promise.

The plan is great. Best Buy offers great plans for all your devices and it is something I purchase on all my purchases!

Really great people i went in and out in no time and all members are very friendly

I've always believed that most products are built to last for several years before something goes wrong but for an extra few dollars for replacement coverage regardless of the issue, an accident or not, Geek Squad is definitely worth the investment.

I always buy the warr. just in case anything goes wrong with the product- Im very hard on electronics an I need a just in case Warr.

Have used it. No problems with trading in item. Even during pandemic, was well taken care of.

Really good grades Geek Squad they put my TV and I really like that I would do it again if I could

thank you for having items in stock for when my kids are asking for them.

In most cases, I think the Extended Warranty is a waste of money, but when it comes to heavy-use electronics, I think it is a must.

If my item breaks, its good to know that I can have it replaced. This provides me with extra confidence with my technology purchases.

Very happy with the terms of the contract. Lots of coverage. Would recommend to anyone.

I like the Geek protection. Have never gone wrong with it. Quick responses if I've needed them.

Excellent protection plan to have and use on every product never know when something is defective

Every time I purchase headphones or something that I know will breakdown within 2 years, I purchase warranty. It is the best add-on feature

You don't realize how much you need Geek squad until you need geek squad.

I would advise anyone who is upgrading their home equipment to purchase this service plan.

They know how to take care of the problem. Would recommend having them thank you

the protection plan is necessary for any high price purchase. almost 100 percent reliable. customer service is fantastic