Customer Ratings & Reviews

This plan came in handy since I always have problems with my headphones. I stepped on them by mistake and when I took them back to best buy because I had the protection plan they replaced the headphone and gave me a $10 gift card because the headphone were on sale and cost $10 less than when I first brought them.

This really came in handy when my grandson broke my husband's headphones. Replacement was so easy! We took the broken product to the store, picked out a new pair, they changed it in the system, and it was done. So simple! I even bought Product Replacement on the new pair. We have 11 grandchildren after all...

A must when purchasing expensive products from Best Buy. I love the ease of returns and exchanges with this program. I highly recommend and you won’t regret it. Always check your account to ensure your Geek Squad is up to date.

If you have banana hands like me and are prone to breaking things...Just spend the money and get GeekSquad insurance. Unlike others, I yet to receive any hassle when things go wrong. worth the investment.

Everyone needs protection why get the warranty it will save u money and the headache of hardship if something goes wrong and spend the time reviewing the products before buying them visuals and customer wise it helps comparing items too

I know some people say don’t get the extended warranty. However, I can say from personal experience Best Buy took care of me after the manufactures expired. They honored the extended warranty sold and made the process seem painless. Very happy I purchased it!

I usually buy products that are reliable...high quality but truth be told you never know when something is gonna go wrong!! The BestBuy protection service is a great plan that seems to covers it no matter what!! My items battery wasnt holding a charge so they gave me a gift card since the item was no longer available.

I always usually purchase a warranty with this kind of purchase. I'm only giving this a 4 which I should only give this a 3 because in the past I've added this to each of my items which I would use if something would go wrong with the product in two cases I purchased bluetooth headsets only to exchange/replace them with a working pair and bestbuy stopped honoring the warrantys I purchased with my items so I was out of luck even before my two year warranty was up on a bluetooth headset very disappointing

I love the fact I purchased the replacement warranty. I have used it at Best Buy with absolutely no issues. Best Buy is very helpful each time I have had an issue with the product. I would never purchase another Fitbit without this protection. I cannot say enough about this option with Best Buy.

I always get the protection plan as it's a no brainer. It covers everything except theft. Even lighting strikes! If there is one bad lemon in Florida, I'll get it! Almost evry time if I don't get it, something happens. Then I just worry something going to happen. So now I have no problems no worries! Well worth it!

This is invaluable for headphones. I have found headphones to be the one product that doesnt last as long as the extended warranty However the same product is never still available and i end up spending a little more each time

Everything about it sounds great but thankfully I haven't had to use it yet. Hopefully I never will have to and everything will just keep on going smooth but I sleep well at night knowing I have it just in case something goes amiss.

I get the geek squad warranty for my headphones since they aren’t the most durable. As long as I keep re-buying the 2-year geek squad replacement each time, I will basically have headphones for eternity for just the cost of the product replacement.

I get the geek squad warranty for my headphones since they aren’t the most durable. As long as I keep re-buying the 2-year geek squad replacement each time, I will basically have headphones for eternity for just the cost of the product replacement.

I replace my headphones using the Geek Squad Replacement plan on a regular basis as the actual headphones have a tendency to get a short and no longer function. Exchange the product using the plan rather than buying new headsets saves me about $20 each time depending on the price match available at that time.

So my wife bought me the Power2 Beats By Dre, At the time my wife bought them I told her that the $25 was not worth it.... She got the replacement anyway, and they broke one month before the end of my 24 month replacement. I love Best Buy and this is why... No hassle. I buy most of my electronics form them because of this.

if you ever buy anything from best buy please do yourself a favor and buy the extended warranty it does give peace in mind and they are really good with their extended warranty they do replace the product if its not working

We used to purchase products at big box stores & got burned by either a short warranty on an expensive product - or - purchasing a warranty that makes you ship your product away. When you buy a Best Buy Geek Squad warranty, your item is fixed in house or replaced on the spot. This company rocks!

We shop at Best Buy so that we can purchase the geek squad protection plan on items that we buy. I have had to cash in on our geek squad plan several times over the years. It is a hassle free exchange process and the team is willing to help right away. It is definitely worth the money.

ExcellentAlways good to know if something happens that you can replace your product you hope that nothing happens unfortunately I bet that happen a few times lately but it’s still good to know that if something does happen that you can get it replaced