Customer Ratings & Reviews

Geek squad replacement plans enhance the value of all your electronics. I wouldn't purchase products w/o adding their plan.

Must buy. Insurance is definitely needed for electronic purchases.

Great my son loves it and so if he likes it then it’s all good

The you use it you loose it policy is amazing because it covers pretty much EVERYTHING!

i broke my speaker on accident and i took it to bestbuy and they were able to replace it with a new one.

I didn't think I would use the service but really glad I did. Worth the extra money.

We haven’t had to use the replacement set but they have helped out on other products.

First time using Geek Squad the service was great! Quick answered all my questions. I felt good about my situation!

Always a great idea to get protection. You never know what could happen!

This was a great buy for the price!! I am really enjoying the quality of this product!

Waiting for something to break, but I'm not sure exactly what really. I can't for the life of me remember what I purchased the protection plan on. I'm half way tempted to start breaking stuff and taking it back to the Geek Squad to see if they'd fix it, but that might not be in my best interests. OK, so like any other type of insurance, you pretty much hope you never have to use it. I feel like a sucker - but it's not the Geek Squad's fault, or Best Buy's fault... it's more like my fault for making major electronics purchases while drunk.

I haven’t had to use this for any reason yet but so far I’m glad I got it cause you never know what may happen.

After about 3 months of have my Bluetooth earpiece the right side went dead, best buy had no problem replacing it.

If you use a product on a daily basis, get the warranty. If you use the product at the gym on a daily basis, GET THE WARRANTY.

It is worth every penny to get warranty since you can rest easy knowing the product is safe for 2 years.

I like getting the protection plans. If anything happens, Best Buy does a good job standing behind their products.

I like getting the protection plans. If anything happens, Best Buy does a good job standing behind their products.

Geek squad helps me with all my products and installed tv and services for me

2-Year Geek Squad Product Replacement 2-Year Geek Squad Product Replacement

I guess having some extra protection is a good idea specially, when kids are the ones using this type of accessories.