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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 8,391 reviews
  • Rated 5 out of 5 stars

    Geek Squad is a life saver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The saying goes" you always hope you won't need it, but if you do.... you are sooo thankful that you have it when you need it". Thank goodness for Geek Squad. You Guys are Awesome. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never had a complaint through geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have insurance on a few things t.v. cameras,drones.desktop and laptops. The only thing I ever had to bring in was a go pro after it kept freezing. And it was a smooth transition to get a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Turned out to be a smart buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones failed to work after a few months. I was happy I purchased the extra protection. There was no problem swapping them for a new pair at the store. Well worth the cost of the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this before and it’s great for things but expected when the product goes out. Much cheaper than a replacement and great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need to keep your warranty on Any product you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any product You buy That way if you have an accident I’m a place to lose your warranty I’ll protection plan won’t cost you as much as the item itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t get my TV hooked up. Geek Squad employees were very patient with me and showed me how to work it. Thank you so much Geek Squad! Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought some Bose earphone that my 1 years daughter dump it a cup of milk glad I bought the geek protection plan. I would be out of 200 dollars right now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for earpods!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My earpods always seem to break after some time, so i'm glad I have this warranty to replace it instead of paying full price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is something you should purchase. I normally purchase the protection when I buy things from Best Buy as an insurance policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a struggle of whether or not to buy a warranty! When I do, I’m glad I did. When I don’t, I’m sorry!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love a protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make sure that I have a replacement plan for every item that I purchased from Best Buy if it was available.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fulfilled his purpose in the event that my TV was faulty must have especially for big items that cost over $1,000

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Haven't needed to use yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry haven't needed to use yet. But I go thru earbuds so often cause one side always quits I thought I would get this time. Of course these buds will probably last forever. But it's peace of mind, I guess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replacement.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the iPhone watch five series and got the geek squad replacement because I feel I needed to just in case anything should happen. Not to expensive either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the same quality as the most viewed It has the same quality as the most viewed, it was really worth doing the update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've learned it's always good to have a warranty on electronics because you never know what will happen to them. Even if you take care of your items, things happen when you least expect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have geek squad don’t matter how many years it’s always good to have a protection plan on your devices if they ever break down or break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the replacement plan on this was really fair 6.99 for 2 years and I can say I've never had an issue with returning or exchanging I encourage all to purchase the replacement plans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I don’t know how they making money from me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know how they make money from me but I’ve used this Bluetooth longer than I’ve ever used any other Bluetooth. If anything slightly goes wrong I can change it and I have several times

    I would recommend this to a friend