Customer Ratings & Reviews

geek squad protection is literally one of the best things in purchasing any electronics. any issues and im guaranteed to get it fixed

I have super bad luck with headphones, cant keep a pair for longer than maybe a month. This is a great idea! I can now replace them as needed when they break!

it is always good to put warranty on your products. if something goes wrong you take it back and Geek Squad gives you a new product

I love the protection plan if any thing go wrong u can replace your products. But if your product is lost or stolen u can't replace it . you have to buy over again that part suck.

All I can say is this is one of the best warranties I have ever purchased with a product. Best Buy is great, no hassles when you bring the product in to use your warranty.

Never really had a problem but my friends speaker never broke and i bought the speaker from them years ago

Total Tech did a wonderful job Year guarantee, Good service in very professional

Hopefully this warranty works for the terrible speaker Bose soundlink III it's horrible sounding. No associates helped me AT ALL on picking the right speaker for what I needed.

Bought some headphones for kids and it covers for any damage he may do to them. Definitely a must buy for kids who break things.

Everyone I have to replace a product or have a problem they are always helpful. Even with the hard problems they keep a smile on their face and figure out the problem.

Always good service from the Geek squad. They always know what to do to get things up and running.

I’ve used geek squad on most products I’ve purchased at Best Buy. They either fix or replace depending on the issue with the product.

I always purchase a product replacement warranty on thing I use everyday like my Samsung Galaxy Bud+ the price is worth it!!!!

They set ip a sound bar for that i had no clue of setting up and they even mounted it on the wall for me

These are great they last longer than what's out there for truly wireless buds. At first you will encounter connectivity issues but it fixes itself after continuous use.

With the protection I’m able to walk in store tell the geek squad it doesn’t work and they help me replace my item. Very useful.

Best warranty policy. I've had issues with the product, but best buy is always fast and easy with replacements.

I've been known to break headphones a lot. Like A LOT. Best buy replaces my headphones for free each time and I couldn't be happier. Geek squad protection is truly a godsend.

It is nice to have a warranty that can be handled in store and not by mail or over the phone. And I set up the auto pay so I don't worry about missing a payment.

One of the best things Best Buy offers is warranties. Never had issues with returning items or getting credit back with the warranty.