Customer Ratings & Reviews

Some products have had no issues, but I have used my 2-year warranty on a few products. Best Buy made it easy.

Always get the protection plan for the safety and security and peace of mind that comes with knowing Best Buy is always there to take care of you.

The sound is amazing plus it's truly wireless no wires that get in the way au oy your workout and it never falls off our ear! Good job Bose!!!

Great service to have in case of accidental damage or any unforeseen circumstance.

I always buy the replacement on my products because it saves money and replaces the product if it can't be fixed....

This is a great add on considering how much abuse headphones can take. Very pleased to know they're going to last at least 2 years thanks to the protection.

Ive purchased geek squad in the past and never regret not getting it it always comes in handy

What more to say. The name says it all. The installation was done with ease and neat.

I always love buying protection from geek squad they definitely make me feel better especially when i have to return an item or get it fixed.

I always buy the replacement plan if available. I have used this one no questions or hassles when I needed a replacement I am very happy with my purchase

I get the geek squad warranty on all my purcheses through Best Buy. I've never had a problem returning or getting a new replacement. A definite must buy!!

Very friendly and helpful every time to rely on them to help me whether it’s software related or user error

I had a problem with my wireless headphone so I took them back to the store and they replace them with no problems. Outstanding customer service!

I always purchased the product replacement plan when I buy items at Best Buy. It's a good value for the money.

I bought the warranty due to previous purchases I have bought warranty and have had to use it. best Buy is hassle free. they don't give you any problems.

My experience with Geek Squad has been mostly positive so awesome job and I hope they continue!

The warranty is by far worth every penny spent. They have helped me with many of my exchanges and returns.

The service at Best Buy is excellent. My Bluetooth went out on m and all I had to do was take it back and they replaced it without a hassle

GOOD TO HAVE INCASE OF EMERGENCY SO IF IT BREAKS OR STOPS WORKING YOU CAN TAKE BACK FOR A REPLACEMENT OR WILL TRY TO FIX BUT YOU'LL PROBALBY GET A NEW ONE

A must buy with anything that you can get Geek Squad on. Only had to use once, and had the best service