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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 8,391 reviews
  • Rated 5 out of 5 stars

    No hassle replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a set of headphones break at the hinge and since I had bought the 2 year replacement, I had no issue getting a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best store warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy warranties. They are hassle free and easier then any other store. I never buy anything with out getting one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is a necessity especially when purchasing Bluetooth head phones. I never have a problem using it to replace them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would advise anyone who is upgrading their home equipment to purchase this service plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it. No problems with trading in item. Even during pandemic, was well taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound, clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers were for personal use, and gifts, no problems no issues, good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if you know you are prone to breaking things. Just relief if you know you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are super knowledgeable and friendly! I recommend them for anything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worthwhile purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got the replacement plan and wound up using it without problem. they didn't have the replacement in store so they ordered online in the same transaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, friendly, informative and fast service. They will cover exactly what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this . It covers damages to my speaker , I know I’m always secure with this warranty .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy anything without one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know that they had changed their return policy from 30 days to 15 days, but the associate refunded both the product and the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is key

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the ease of returning the product through this service is very simple and quick, no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is worth buying if something goes wrong with what purchased the warranty usually covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is worth buying if something goes wrong with what purchased the warranty usually covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is worth buying if something goes wrong with what purchased the warranty usually covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plan is worth buying if something goes wrong with what purchased the warranty usually covers it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I take good care of all of my belongings, but it's definitely worth the extra money and not having to worry about if something happens to my headphones.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are fantastic at replacement options. Never had a problem if my products broke. If they don't carry it anymore they refund your money on a card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THe Geek squad will always refund your if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tre protection plan was most definitely needed This device stop wiring after only three days and the squad gave another one with out any problems

    I would recommend this to a friend