Customer Ratings & Reviews

I have to say people try their best to help me. Each time I go They make sure I get what I need before leaving the store.

If you're buying a tech that cost over $100 you should get a warranty because if it breaks down you can have it replaced other than paying a lot for another again!

Had bought the warranty on my first set of headphones. Was a little hesitant at first but good thing I purchased it as one side started goingeled out. Went to bestbuy and was sreplaced for free, worth the piece of mind.

I get the Geek Squad plan on most items that I get at Best Buy if it is over $100 or something I think may break in a year. It has saved me many times.

My earphones broke lucky of me i have geek squad 2 year and was able to ge a new pair one!... beware you will have to get a new one after you use the warranty!

Having this makes it easy to deal with issues after purchase. I am able to schedule a drop-off appointment online, which helps to avoid the long lines in the store. Great product when you have young children and costly products!

This is one of the things you always want to buy for extra protection for any Kitchen items you buy. Geek squad is extremely reliable and easy way to work with.

Walk in with a broken item, walk out with a new item. People complain about what Geek Squad does and does not cover. It's insurance! Overall I like having the peace of mind that if I have an oops it will get fixed.

I always love the geek squad protection. I highly recommend Especially if it’s going to be something expensive and you are worried about it. It is definitely useful for those unfortunate incidents.

Enjoy the security that if it fails it could be fixed or replaced

I love Geek Squads service, I purchase a warranty for everything I buy, so I don’t have to pay out of pocket repair fees or charges

Always easy to deal with Geek squad. I have had to use the service in the past a few times. Friendly phone service and in home service.

Warranty an help is always a good back up. The price pays for itself while having no frustrations an always a customer service rep at least to discuss the issue.

Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

Great protection plan. I would suggest everyone that purchases items from Best Buy to add the 2 Year Protection Plan.

i would never purchase something expensive without insurance. This protection gives you piece of mind and if they can't fix it they exchange it. Definity recommend.

the squad always comes thru for me and help me with my products. I was able to exchange my earbuds for something more fitting and they truly care about my experience

Can say enough about the Geek Squad proctection plan. I almost always get it and when I have had to use it Best Buy always has honored it. This is well woth the money and BB makes it hassle free.

Bought the warranty for my Jawbone Bracelet and it has come unhandy repeatedly. The reason is that the bracelet broke like 3 times and all you do is bring it in to customer service and they replace it for you. Quick and easy

I am happy that I haven't had to use this at all because the product I purchased works great though I love the security of having it and knowing that if anything goes wrong I can bring it in to the store for help.