Customer Ratings & Reviews

Love buying protection to my items. What I really like is that once the warranty is about to expire, I get an email notifying me if I want to extend the warranty.

I love BB protection plans! They are great and so easy to use. I just took my item in and it was replaced with a new item. Great Customer Service. Thanks!!

I usually don't purchase warranty on all products, only for tech. I never turn down best buy warranty though, because they always replace your broken products

Never had to use it yet due to the corona virus!! Haven’t had an chance to enjoy anything just happy has things in place to help!! And only hope all is extended !!

Great sound! Perfect to have when traveling, having guests, in your personal space, or even doing chores in different rooms

Great headphones so worth protecting. Came in a few days after purchasing to add this item onto my order. Didn't have my receipt put customer service was able to look it up and add it on in no time flat.

Very nice little speaker for the boat and beach. Has taken quite a bit of abuse and still working as it was new.

Sure the product usually has a 6 month to one year warranty but you have to hassel with forms and mailing stuff back and forth. This warranty keeps me covered with just my email or my cellphone number.

My iPhone got disabled from connecting to a laptop trying to update my iPhone and I had to take it in to geek squad and they fixed it no problem within in an hour

I'm typically not a fan of service agreements or extended warranties however, this is well worth the money. No hassle...no funny faces...just bring the defected product back and they will replace it. I love it!!!

I have purchased a Service Plan from time to time and feel for the most part it is worth it. When something goes wrong with the item, Best Buy just replaces or gives you credit to replace with an updated item.

Great service - I never thought I needed this but glad my hubby made sure we got a warranty b/c it def worth it for all the devices we needed help with.

Love getting the replacement for my electronics because if something happens to it you can take it back and get it replaced.

I went to exchange the earphones for my son, and had no problems. The warranty is really great for unexpected accidents. The staff was amazing and very helpful! I love shopping at Best Buy!

I only buy my electronics from Best Buy for their warranties. You never know if anything will happen but if they do their no hassle warranty’s are a game changer.

I only buy my electronics from Best Buy for their warranties. You never know if anything will happen but if they do their no hassle warranty’s are a game changer.

I had to buy new headphones within a year of purchase because mine had a short that the manufacturer wouldn't cover. Was so upset, but with this 2 year plan I have no worries! Hopefully I don't have to use it

This program is a great deal for the customer, you don't have to worry about anything happen to your device if something happened you just bring it and Best Buy will replace it for you, they are very kind.

The product replacements plans are always worth it in my opinion. Something always seems to happen and they'll replace it.

I HIGHLY RECOMMEND ANYONE PURCHASING ANYTHING ELECTRONIC AND EXPENSIVE TO COVER IT WITH THIS SERVICE TO PROTECT THEIR PRODUCTS!!! JUST CHOOSE TO NOT LOSE!!