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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 8,391 reviews
  • Rated 5 out of 5 stars

    swear by geek squad warranties!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranties come through in a pinch. I swear by them! Generally always buy with something that will receive heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassle returns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a pair of $10 head phones but when they broke a year later i got another pair. I didn't opt to get the back up a second time , but am happy with the coverage and ease of exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I always get the insurance on things we buy because coverage is superb. We recommend getting it to any of our friends and family that buy things at best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for my girls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service dept. Friendly customer service dept personnel. Great warranty on products and willingness to help a person with the right products and warranty. Thank you for all you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase a warranty when I purchase from best buy, great to have in case of any issues. They are on it for repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a service I was sure I could find at Best Buy, my favorite place to shop. The geek squad is so knows everything that I dont.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is so amazing. Not only do they fix the items and guarantee it, but if the problem persists, you can always have a work around. It’s the best protection for anything ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased Geek Squad support and product replacement on several of my purchases. The service reliable and prompt. It is a great investment, especially on computers or computer related products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hit N Run

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate breaking stuff, so if my gadgets break I want them covered no questions asked. I don’t know about you, but I ain’t got the money to be cashing out for every time something breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer services, they always have your in mind. Customer services is friendly and willing to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the geek squad warranty on most electronic products, I have had to use it on different items and they have always been great, I have never been turned away on a claim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely necessary for the type of product I bought. I went to the store because my Bluetooth head set broke and just like they promise there was no questions they just gave me a brand-new head set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan saved me a lot of money. Always very-very recommended if you have had trouble in the past with bad earphones, replacement plans will definitely save you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend buying a warranty because you don't know if you will need one or not and best buy will fix your items for free under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan always helps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad protection plan on my electronics is always a must. So worth it to have peace of mind on your protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services is great just drop of you’re products and tell them what’s going on and they will fix it. No worries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for $$$ Items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally do not buy the 2-Year Geek Squad Product Replacement for items under $100. I am glad I have bought it though for my more expensive purchases, as I have used it a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those few extra dollars at the register really comes in handy. Almost anything goes wrong with the product, all you have to do is bring it to the store and get a brand new replacement and no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Replacements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Geek Squad Replacement program for Bose headphones. I think it is better to be safe than sorry. If anything goes wrong in the next two years, Best Buy will replace the headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You know...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's going to break or just not going to work as well so just buy this geek squad and then before it expires, swap your stuff out and re-up it.

    I would recommend this to a friend