Customer Ratings & Reviews

I have not had to use them so far and a very easy experience with them only thing is you have to make appointments

My son purchased these after issues with other brands. He loves them and the fact that they are wireless. Because they are wireless, they do need to be charged.

I thought the two year replacement and it was great To have when my headphones broke because of an accident my son had. Recommend you buy this replacement plan.

I absolutely love my geek squad very easy return system if anything goes wrong with my speaker!

I love having a geek squad plan because if something happens I can always either get my Electronics fixed or replaced

Thanks to Geek Squad setting up and connecting my ear buds, I was able to walk out of the store and use them immediately!

I go thru headphones like crazy I really am careful with them and would like them to last a while, 3 months, 6 months or one year; I guess 1 year for ear buds is pushing it. But anyway I purchased the $4.99 replacement insurance for 2 years, so for $2.50 a year if anything happens to the earbuds, I can get a replacement!, yay!

Love the accidental warranty. If you got little kids or pets accidents always happens and this gives me a relief.

I love the Geek Squad, I don't know how people who have computers and some TVs can go without them. They are the BEST, Way to Go Best Buy for having them.

Great customer service I will recommend you get geek squad protection on all your items they have great customer service

Secure your major purchase with a protection plan. It's the way to go. The team us capable and great to work with.

Some manufacturer warranties are really lame now a days. This gives a good low cost option to get a reasonable peace of mind.

The Geek Squad Product Replacement came in handy when my headphones stopped working. It covered enough to pay for another headphone without any money out of my pocket.

Nice service and protection. I will definitely get it again for the electronic devices that I purchase.

Great coverage plan. You need some form a coverage, especially when you use a product frequently.

Everyone should spend the extra $10-$50 depending on what the device. I get this warranty for everything I buy at Best Buy.

Everyone should spend the extra $10-$50 depending on what the device. I get this warranty for everything I buy at Best Buy.

If the store offers you this option for your product, don't hesitate about it, get it right away, you'll be sorry if your product breaks apart later…

It was easy to use especially when my niece head set broke, it was replaced with a new one.

Great service! Gives me peace of mind to have Geek Squad ready to help me whenever I have questions or problems.