Customer Ratings & Reviews

Their service was great!! Once they found the problem they contacted me and went over my options. My laptop was back too new the next day!!

This Geek Squad Product Replacement is peace of mind at it's finest. Everyone should have this with their tech equipment.

This is must have protection. I had to make a claim that a tablet was slow and since I had protection I was covered this saved me about $300

I love to purchase the 2 year product replacement. They always return or exchange my products without a hassle.

My experience with Geek Squad has been mostly positive so awesome job and I hope they continue!

I had to replace several pair of headphones because of shortages. I didn’t have any problems getting them replaced. Customer service was superb.

Haven't used this warranty yet BC nothing is wrong with device. Brought it because my last pair of headphones broke and they replaced it without any issues.

This got me a new pair of earbuds and I am very happy with that because it’s half price

Warranty is an option, but I recommend it. Earphones defect in one ear and best buy replaced with no questions asked. Process is simple. In and out of store in no time.

Just keep on mind that with this service you can easily replace your defective product if they can't fix it.

Very good about replacing not to many questions good

With this purchase it has save me so so much money. I had no clue how much benfit I would have from this.

So far so good I hope it does what it Supposed to do I have never used it yet so will see

Always recommend Geek squad for any tech as good insurance for any unexpected tech break or issues.

I purchased this laptop for school after reading the reviews. Some of the reviews weren't favorable, but overall most was. I received it opened it up and found it to be very easy to get it up and running. No issues to date and have had it about 3 weeks. Great laptop for school and the price is right.

Cannot leave Best Buy without it! A must have for piece of mind on your investment.

We were having problems with one of our computers. Called and were very helpful. He said as able to get on our computer remove and fix stuff it works like new.

When I purchase this item I always extended warranty it has never a mistake when you needed it exactly what I wanted it for replace the item no questions asked

This is what I recommend to everyone. If its offered take it. U never know if u need it. But when u do its a LIFE SAVER

Its worth getting the protection for your device especially if you have kids playing with the device also.