Make sure to protect your new portable audio product. A Geek Squad Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.If your portable audio product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
Q: What happens if the product is no longer available for replacement?
A: You will be reimbursed if the product is no longer available.
Q: What type of portable audio products does this plan cover?
A: This plan provides coverage for portable audio products.
Q: Is this plan a replacement for the manufacturer's warranty?
A: This plan enhances and extends your manufacturer's warranty, giving you peace of mind if your product stops working.
A: Thanks for asking! Boxes and packaging are not needed for repair or replacement services.
A: Im sure it should. They are waterproof up to 165 ft of water. Just take them in and tell them about the noise and volume and they will exchange them. Best Buy rocks at taking care of their customers
A: That is what a warranty is for if you purchase the warranty they should be able to replace it and if you can’t find the receipt and you made it on a credit card they should be able to look up the credit card and find the payment that you purchased it with
A: Thanks for your question! At this time, the Geek Squad Product Replacement plans start at time of purchase and, as such, run concurrent with the manufacturer's warranty in this case. The Geek Squad Product Replacement plan often does cover more than what the general manufacturer's warranty covers. The full terms and conditions for our plans can be reviewed any time at www.geeksquad.com/termsconditions.
A: The replacement plan is valid for one use. However, you can purchase a new protection plan upon product replacement.
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