Customer Ratings & Reviews

Whenever we need computer assistance, I am so thankful that we can call the geek squad! They are patient, knowledgeable & SO helpful!!

Everything I buy from Best Buy I always get this warranty. You just bring whatever in and get a new one or whatever the upgraded version is.

Had to use replacement plan. Was easy to do. Remember to bring all the cords if you have them

Glad I had it Because I need to replace them twice and finally just return them. They would only give me store credit that because it

This is a two year protection product replacement plan. Have not had to use it, but glad it is there

Good deal. Anytime you can buy something and buy a warranty that covers a product for two years with full replacement, I feel it is worth it.

I was offered to purchase again the protection plan for this item , can I still do it please advise thanks

While i love the concept pay for replacement plan you can exchange in store which is good cuz you don’t have to send out wait for etc but shouldn’t have to keep buying a new one each time a product is replaced Like my earbuds for instance I’ve had to return twice cuz they had issues I have to purchase a new plan every time on the new ones if I want them covered so I’ve now bought the plan 3x also when they cash you out they don’t tell if there’s already a manufacturer warranty which I just found out so I’ve wasted all this money for plans and didn’t have to vs other stores they will tell you upon purchase oh there’s already this plan etc

Geek squad 2 year replacement plan is one of the best thing you can purchase for you device. It gives you a great relief to know your device is protected.

Since headphones dont usualy last long either getting lost or broken this was a no brainer

Geek squad is always on my side, yes sometimes it's annoying trying to figure out what to do with a broken device but geek squad really makes it easy

Geek Squad is great for TVs and headphones in my experience. Horrible for phones.

Excellent thing to have. Can't never go wrong on adding additional protection.

At least for me, Bluetooth headphones never last more than about a year before failing. Having the geek squad coverage is a great convenience.

i sat down on my beats and this plan helped get a new pair , i was so happy i didnt have to buy a whole new pair.

Everything we buy we always add the extended geek squad plan. Very reasonable price and definitely comes in handy if something goes wrong

Love geek squad protection, no hassle return when product fails. Just helps to add peace of mind on my purchases and to know my money is not wasted.

Have used this for products that quit working a few times. No hastles just an easy exchange for a new one!

THIS IS THE BEST SERVICE!! APPOINTMENTS ARE THE BEST. SERVICE STAFF ARE EXCELLENT AND EXPLAIN EVERYTHING THAT NEEDS TO CHANGE FOR BETTER PERFORMANCE.

After breaking a few pairs of other pricey headphones and having no warranty, now I always get the BBY replacement plan. It's the smartest decision I've made.