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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 8,391 reviews
  • Rated 5 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of sony headphones in which one of the ears fell off went to best buy and the greek squad no questions asked replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad its excellent staff nice people and professional info all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service we love it! They’re always willing to help and find a solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing there is help if it's needed. Affordable and worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great company

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get protection and this is a great company and I've never had a problem with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 year plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I come to you saying just get the 2 year plan and have security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy that I was able to get an extended warranty because I take my headphones everywhere. Hopefully I'll never have to use it but it was cheap!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service for swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product stop working.Took it yo geek squad they swapped it out fast . Great Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son goes through so many earbuds, I was so glad that this 2 year extended warranty could be purchased with his new Insignia earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great help, especially when I come into the store and have questions. Very Knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad brought my new tv to my house The were very careful not to cause any damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel better having it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad i have the coverage. For a little bit of money I have the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to offer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to offer. I’ve never had to use one it , but I feel at ease knowing it’s available for use if it is needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no hassle warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we thankfully decided to purchase this warranty on expensive headphones. it totally replaced the headphones when the volume button quite working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy To Deal With.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have geek squad protection, much easier to deal with than the manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought the warranty for my earphones. If they ever break down I will be covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty when purchasing electronics that you use on a daily basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans work great if your product fails. Just take them back to the store for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans work great if your product fails. Just take them back to the store for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy to stand behind their products.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We appreciate seeing comments like this! If you have any questions or need any help, feel free to reach out.