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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 8,391 reviews
  • Rated 5 out of 5 stars

    You rather be safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You rather be safe than sorry. But if you wanna pay for full for a repair, then go for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great! I love that Best Buy offers this, and I get it on all my products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for emergencies or accidents and does help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced most of my items, except for the Samsung refrigerator

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy for all my products I get at Best Buy. They have great customer service and help troubleshoot your products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy I purchased the 2-year Geek Squad and they are very helpful when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad does things right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for those times your stuff breaks. I recommend everyone to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing to have the warranty, because even something like the plug wires being bent and unable to charge, is covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dork squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are knowledgeable for the most part and helpful

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought accidently for my earbuds. Never had to you use. So that is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son super profesionales, me encanta Geek squad. 100% recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the insurance geek is the best. Best Buy makes returns super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is on patrol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used them yet but I hear great things and look forward to their help when technology isn't on my side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professionalisms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about the Geek Squad team they are very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alway a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By getting the protection you get the hassel free Program in case you need to use it The staff at best buy always get it done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 year Geek Squad replacement for the product I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty came in handy when the headphones I bought kept going bad. Decided to go with a different brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything that is electronic like headphones, get the replacement plan. They offer great service everytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strongly recommend getting this for all rechargeable products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instead of me having to have to purchase a new i get a replacement and if the don't have the one you had you get the next gen

    I would recommend this to a friend