Customer Ratings & Reviews

This item is better than described, currently considering a second one since it Full filled my expectations.

Best buy makes it so easy to utilize geek squad...

Did need the plan but it’s good to have when my son use them all the time.

Wireless headphones can go bad so easy... I have had to replace every pair I have bought within two years

The GREATEST thing since sliced bread. I would NEVER buy (headphones especially) without the warranty. Easy to use as well!!

This was a no brainer. Well worth the coverage for a 2 year plan. When it comes to electronics I will always buy a plan

I bought this to protect a gift I purchased for a friend. I don't believe she ever had to use it, but better safe than sorry.

When I came in to exchange my headset no questions were asked about the problem, which was static and not always connecting

With a busy schedule it’s difficult to find a place to fix product. Best Buy makes it convenient and easy

I always get geek squad protection, just a piece of mind that I don’t have to worry if my product acts up

I’ve never been disappointed with Geek Squad. Bestbuy has excellent customer service.

The agents helped with any questions and helped with damages!

Well worth it in my opinion because I don’t feel nervous for the next 2 years at least now

I prefer that you get the extra insurance for all of your devices it is well worth it

Store replaced my head phones when they stopped working... no questions

I always get the protection because they don't make electronics like they use too.

I was worried about coverage with buying such expensive equipment but Best Buy made it safe for me to have extra protection

Great warranty service & the staff always make it very easy and quick to exchange items.

This was a gift for 10 year old grandson and just made sense to cover it. Salesman said it would be replaced for any reason

My last pair of Janna headphones had broken and I took them back to Beat Buy and had them replaced with no problems.