Customer Ratings & Reviews

Agent was super helpful. Made it easy to get replacement for my broken headphones.

when your buying a bluetooth or a phone accessory this is a must It's saved me so much over the years

i would definitely recommend getting some added protection for all your electronics

They are very professional and if they can’t fix they replace right then and there

I love the Geek Squad protection from Best Buy. We buy it with all our electronics. My family is hard on electronics so it's nice that we can get a no-hassle replacement when something breaks.

Smart protection plan and always good for any type of electronic devices.

I don't buy any product from Bestbuy without it. They are the best. LOVE THE SQUAD.

The extended warranty is worth the cost they will replace or upgrade the earbuds

Geek Squad is awesome and I will use them over and over again for all my Tech needs

My earphones were coming apart and I took them back to the store. Thanks to the replacement plan, I got a new pair.

I am glad a purchase this replacement warranty! It was a true life saver when my headphones went dead after 3 months.

Got Amazing Customer Service. Granted it took me 45 minutes at the Service Desk. But I was happy.

All you have to do is have your membership # or phone # they can look it up at any store and replace item.

Great no hassle protection. Do not go without protecting your investment .

Always good to have a replacement plan just in case the worst happens!

The worker assisted me to the product and was very professional in exchanging it

The noise cancellation seemed better in the store. When I got them home it wasn't as not bile. Also felt they were a bit fragile. Nice a light but very much of a plastic feel....returned. Good to a frequent traveler who is very fastidious.

This how to me get a new pair of earbuds after half price

Worth the extra money to purchase a protection plan. They take care of you in store

Excellent quality. We haven’t had any issues. Purchased for virtual learning!