Customer Ratings & Reviews

Don’t forget to purchase geek squad for protections in case some happens to your electronics. You can’t go wrong with geek squad. If something goes wrong with your electronics they will fix it or replacement.

I have had great experiences in the past with using the Geek Squad protection plan. I always buy the protection plan for all the devices I buy at Best Buy if they offer it I will buy it great experiences with using it.

Insurance is a total waste of money...... till you need it. I have not used it on this headset yet, but have used it on many of the others when they quit working. For the $20 it cost me for the headset, Infeel it was well worth the piece of mind knowing it will work!

Always worth getting the replacement service—especially with electronics. You never know when you will need it. Very easy to make a switch in the store if something breaks.

Overall the experience was good. Replaced a speaker I purchased at no cost. Although the agent I dealt with wanted to charge me for the charging cable that comes in the box. That was resolved when I spoke with a manager

Bought this for my altech speaker, haven't had to use it yet thankfully. I would say it's a good investment for peace of mind. And once again I'm confident there will be no hassles if I ever need to exchange it.

I bought the longest warranty that they had, because you never know when that tv may give out. It could be in two years or more. The televisions and other electronics are too expensive to repair, so get this coverage.

A fantastic way to ease your mind after purchasing a new tech product. You know it will last a minimum of 2 years without worry. Pays for itself if you encounter even just 1 issue with a product.

This is a great service to have, I have used it several times before, when you have kids on the computer all the time for homework and games things break so it's good to have a service plan in place when issues arise.

I highly recommend the protection plan. Why not go in store and walk away with a brand new replacement vs waiting weeks for one to be delivered through a warranty? This has saved me plenty of times!

Great warranty. I will never purchase an item with the extended warranty as these kids today don't appreciate the value of a purchase. Things today are much more fragile than when i grew up and my TONKA TRUCK was indestructible as i still have it over 30 years later. lol

Accidental Geek Squad protection is an absolute necessary. I washed my headphones, and I was able to return them and get a new pair with just paying the difference.

Knowing that I have Geek Squad Protection in case something happens gives me peace of mind. I recommend it considering it is a very small price to pay considering our devices today can easily cost a couple of thousand.

Geek squad protection is the best in the business. I usually buy it on everything I can when I purchase at Best Buy. I have used it a couple of times and it has always been an easy process.

This is a great service to have. No matter what questions or problems you have with the items bought from Best Buy, you will always get an answer from them. Always good to have.

If you are an active photographer or you occasionally let someone else use your camera, the Geek Squad protection insures that no matter what happens to your camera you are guaranteed a repair or replacement at no cost. Its small investment on an expensive camera!

This is definitely a steel and very useful in case of mishaps or malfunctions. I appreciate the ease of mind it gave me when my jbl flip 5 gave out and I was given a new replacement. Thank you

We love the geek squad 2 year replacement plan that we purchased for my sons earbuds. When one side quit working we took them back and exchanged them no questions asked. I would definitely recommend the replacement plan for anyone purchasing earbuds.

I purchased this to go with the first set of earbuds I got but since I couldn’t get them to sync with my tv I never had to use this but it is always great to know I have it when I buy an item just in case I need it!

I’ve never thought that I would need to use any assistance, but when I actually did, the Greek Squad saved me hundreds. I definitely suggest getting any Geek Squad protection when purchasing many of their products.