Customer Ratings & Reviews

I purchased this plan when I purchased Bose earbuds. When I noticed my right ear bud stopped working, I contacted Best Buy and the process was a breeze! I received my store credit without any problem.

Ever The Geek Squad has Ben very important to getting to he answers I have. I appreciate having the phone help as well a able to make an appointment to resolve mall my electronic questions. He service has been great

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties. You to buy this.

I buy all my electronics from Best Buy. The warranty is great because I do use my electronics heavily and invariably something does go wrong outside the warranty period that’s why whether something happens or not I buy it. Has worked well for me.

Purchased for the JLabs but the JLabs $50 lasted me for a month. Later exchanged from JLabs to Galaxy Buds and got the protect the some experience items you will save money compare to warranty from the manufacturer.

I love the Bluetooth especially because i work out with these everyday. You can just keep everything out of your pockets and FORGET wires plugging into your phone. Especially with the new iPhones and no AUX cord hole. Great choice and so many ear size options.

I try to buy all my stuff at best buy because while other companies offer protection best buy is the first to actually replace something of mine thats been damaged. Every other companily i have used screws me over

Mp3 player headphones don't have much of a life expectancy. When the headphones short circuit on either side, you can go and exchange it, free. It's a lot cheaper to renew the plan each time, than keep replacing headphones at full price.

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

I love the geek squad protection. The insurance through Best Buy is the best there is. Never have any problems when I needed to use it. I highly recommend to always insure you’re products with Best Buy.

I only buy my protection plans at Best Buy because they actually benefit the customer. Products are not made how they used to be and the warranties are rarely any good, however, spending a little extra to ensure your product is definitely a good way to keep your mind at ease.

I bought this warranty to cover a speaker I purchased to use in my preschool classroom. I used it about a year later when said speaker began having issues. I was upgraded to the new model with no problems. The only issue I have is I purchased a 2 year warranty and when I use it, it goes away and I have to purchase a completely new warranty. I should be given the option of keeping the remainder of the warranty or purchasing a new two year plan.

So far I've had to bring back 3 sets of headsets, no problems with returns, but you have to watch counter person so they don't try and Stick you with making you buy another Insurance from Geek Squad after each return, I feel for that once, not again.....

Whenever I make a larger purchase I always recommend taking the replacement service. My son’s headphones broke and we we able to receive new ones quickly and easily in the store. The protection is a must

Best Buy is always so congenial if I ever need to make a return. I had two little MP3 players once that, for some reason, one specific color was buggy - they replaced it multiple times without question, and ever since I have purchased their Product Replacement plans.

Don’t forget to purchase geek squad if plan on buying expensive electronics. They are worth to pay extra. If something goes wrong with your electronics. Just take it back to Best Buy n have them fix it.

It is well worth it to buy protection plan on wireless ear buds or on any item you buy from Best buy because if item break and it can't be fixed you get full refund on item you bought. Even if it several months later or two year later.

I have had to take my computers to the geek squad on more than one occasion and they were always able to fix the problem. I have never used them for installation but the repair skills are second to none.