Customer Ratings & Reviews

This was also a great choice. They will be used a lot so it is best to have the coverage just in case something happens. I would rather pay the 20 now and be covered for replacement instead of the price for the set if it were damaged.

I love the geek squad return policies on the replacement plans..... no questions asked even without the box..... Just give them an explanation for return and that’s it.....easy peasy!!!!!!!

Never walk out of the store without the Gee Squad product replacement plan , you never know what could happen.

i have a draw with 3 bluetooth headsets with various issues. the replacement plan is inexpensive and gives me great confort knowing all i need to provide is my phone number [no receipt needed] and the product will be replaced.

I love this because I go thru headphones every couple of months. I am always losing a piece of it, breaking, or micophone stop working. So I swear by this and have been using this for about 3 years. It's a great investment for a reasonable cost.

We always try to purchase the Geek Squad protection for all our purchases. We feel better that our products are covered against more incidents other than factory limited warranties.

Have had no problems with replacement of products and Geek Squad assistance (computer) and service under this plan. I have even been given discounts on purchases that I was unaware of! We will keep renewing this service!

I know enough to get myself into trouble. Every time I talk to Geek Squad they have the best answer (often they tell me that what I thought is the correct answer to my question). Yay for Geek Squad!

My dog chewed on a pair and I thought oh well I have to buy a new one, which I did. Mentioned it to our sales person when we bought the new one and he said bring it in. I did have all the pieces brought it in and got new ones. Well worth the money.

Best headphone. Good blue tooth coverage. Just informing blue tooth connected. Not informing which phone connected. Everytime we have switch on to connect and while disconnecting not vibrating. This feature available in LG headphones.

This warranty is very useful. Had to use to replace my speaker and it was easy! No hassle. You do have to pay for the renewal of warranty but everything is covered.

I would recommend buying Geek Squad Protection Replacement because they are amazing at their jobs and helpful every time I visit. I only but my technology from Best Buy because of Geek Squad!

I have purchased this for multiple products and I highly recommend it. From headphones to my daughter's Kindle, it's been great having them be able to be replaced (which we've done) and be able to have that peace of mind. Service has been great!

The protection plan is good, but it would have been nice to know before hand what was covered in the protection plan. I use to have protection plans with Radio Shack when I would buy earphones from them since my cat would regularly chew on the cables. I wrongly assumed that the geek squad protection plan was just as forgiving. Although, they were kind enough to pay back the remaining year or so of my protection plan.

I always purchase geek squad with my purchase from Best Buy when I can! All of the agents are courtesy and make it so I understand what everything means! It's always so easy to get in and get out when I'm having any troubles with my products!

Great return policy! It was easy to return my Bose headphones. Thankfully I kept my original box, but if I hadn't there would have been issues. The policy should be a bit more clear about that.

Great service to add geek squad for all my helpful needs! They are fast, nice and caring!

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

Great safety blanket that protects ALL of your Best Buy products. There is not much else to say except you need this is you are wanting to enjoy your purchases for years to come!

For me Totally worth purchasing very easy transaction, I broke my bluetooth headset walked in told them the issue and they gave me a store credit for the value of the product