Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 5 out of 5 stars
Love the replacement warranties!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get these on all the gear I buy. Cheap insurance. Tech is manmade and you never know what your getting no matter what your buying!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Nice Looking Fitness Tracker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this based on the fact that it is waterproof. It has withstood the ocean, pools, sweat, and many workouts. It stylishly looks better than the Fitbit and it even tracks your sleep. The cons is that it does not convert your steps into miles or flights of stairs, the app leaves a little to be desired, and it will sometimes have issues synching with the phone. Overall, I do like this and with a few modifications, this can only get better.
I would recommend this to a friendRated 5 out of 5 stars
Great investment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony headphones I purchased broke 2 months into light use. With the replacement plan I was able to get a brand new pair and got a refund that was equal to the current price of the headphones since I paid more at time of sale.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I learned my testing about purchasing without geek squad. I damaged my first Nintendo switch and had to buy a new one within 3 months because I didn’t have protection.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son has autism and tends to not care for his electronic devices as he should...for us the accident and repair policy is a Godsend! I purchase all electronic devices for him at Best Buy for the security it provides and the peace of mind..
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The best...
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad arrived on time installed my TV perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional job....well done....installed my TV to wall mount....added electric plug behind TV....connected all cables to satellite....have never had any issues or problems....job well done !
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I buy the protection plan on all my Best Buy products! It really doesn’t get any better than fixing your broken gadget or replacing it within the 2 years of your purchase. It really shows they stand behind their product!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good idea
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s always a good idea to go ahead and get the insurance policy for peace of mind when you use headphones for working out. I bought these at an airport and was able to purchase the protection plan at a later date in store
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great insurance to have for the music lover in your life. If you are anything like me you like to bang your tunes loud and sometimes it falls from the base this protection plan allows you to get a replacement when you need it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this 2-Year Geek Squad Product Replacement and is worth it esp with products that are not easy to repair locally. Customer service Bestbuy's Geek Squad is always great!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently had to use this and it worked flawlessly. Not only I got a great reception by the Geek Squad team, but also had the opportunity to choose any other product in the store + price difference, so I wasn't stuck with the same model/brand.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy protection plans when I buy electronics because I feel products are made to to fail lol
I would recommend this to a friendRated 5 out of 5 stars
Extra protection is always good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't remember what I added this onto but extra protection is always good to have just in case. You never know what might happen and have to need something replaced. Better safe then sorry!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
The plan is worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This makes buying electronics so stress free simply because I don't have to worry about it dying on me within the warranty or worry about dealing with manufacturer if an issue does happen within manufacture period.
I would recommend this to a friendRated 5 out of 5 stars
Larger ipad glass is my fear??
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the replacement coverage as I was fearing the new larger ipad glass would break easily since it is so big. so far so good, but nice to know "IF" ever happens, based on other past experiences BBuy will be there for me...
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have plan for any electronics purchase over $50. Simply take your broken or malfunctioning device to ANY Best Buy and no questions asked swap for the same item or pay the difference for an upgrade. 5 stars! MUST HAVE FOR ANYTHING OVER $50
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent laptop for College Students
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a laptop since I was about to start college. I read some reviews on this laptop and decided to go buy it. It is really fast when searching. It can have multiple tabs and not slow down and the best is it has good memory space.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have purchased this warranty on many products from Best Buy and have never had an issue with a claim. Walk right in, tell them the issue and either exchange or trade up to a new product with very little effort on my part!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
Shocked by cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was a little surprised by the price of the protection plan for this headphone. I think the sales guy made a mistake on what he charged me for this headphone! I never paid this much before for any headphone, but I highly recommend it because if they break bestbuy will replace your headphone. Nothing has gone wrong with current headphone, but just in case you want to protect your items from damage and normal we and tear.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend



