Customer Ratings & Reviews

This is usually looked at as an additional expense, but trust me it's called Peace of Mind. We purchased a product that was returned twice and the Geek Squad Product Replacement Plan covered it without any issues.

I am disable and have to drive with hand gears this bluetooth made it so easy for me. i hate that one of the ear pieces stop working and now Best Buy do not cover them with warranty so I had to get a different pair

Geek squad has helped me save my Electronics on so many occasions! I bought new sound equipment and had issues setting it up. They helped me figure out where I was messing up.

I get the protection plan on all of my electronic devices I would recommend expecially for the mobile devices because you have so much going on with your Mobility that anything can happen I dropped a spill it's covered

This service is worth if if you get a small appliance. Its relatively cheap. If its broken just bring it back and best buy will issue you a gift card with amount you paid for.

Husband would never let me get the insurance till one time we got it on an item of his. This item actually broke and This insurance took care of it with 0 questions asked, Awesome

I Bought a pair of headphones and one of them started to go out and I was coming up close to 2 years so I went to BestBuy and sure enough I told them what's going on and they told me to get another one.

Bought these for my 15 year old. She loves to listen to music and cheap headphones weren't cutting it. She absolutely loves these and they work and sound great. The clarity is awesome and the sound is phenomenal.

Number one squad. I'm so happy that I chose BEST BUY to purchase my merchandise. I got the best deals. I knew I wouldn't regret it.

The geek squad 2yr extended warranty kicks in after 1 yr manufacturer warranty is over. There are many items bought that should have extended warranty just in case.

Always worth the money. Best Buy Geek Squad Product Replacement is an outstanding value, and my experience engaging with Best Buy while having to use it was simple and convenient. Too bad I can't purchase this on Apple products.

While I have not had to make use of the product warranty/guarantee, I have no doubts that should such a situation occur I would have no problems since Best Buy has stood by its product guarantees in the past.

I bought this speaker back in December of 2016 and was pleasantly surprised at the sound and size of this model. However I had to take it back to Best Buy because it wouldn't stay charged for more than an hour. They gave me a new one a couple of weeks ago and my new model has played for over 8 hours and still going strong two weekends in a row. I finally charged it again and it's been great.

I like buying the product replacement plan with just about any product. The little bit of extra money to help insure the product is worth it to me, I've already had to use it on my car stereo and it saved me over $100!

I always add GSP to my purchases and its saved me a handful of times on things that have died and even things I have broken and gotten replaced. I highly recommend!

Always a beneficial service! Anything wrong and you can bring back for exchange or refund and avoid going thru tedious manufacturer warranty.

Haven't had to use this but I've returned many things to best buy and it.has been a no haggle process. When it comes to buying electronics they are who I deal with

Best buy offers the best protection around. Any time I've had an issue with any product they have been there for me. Thank you for making me feel like a valued customer.

I unfortunately had to return my new headphones because of sound disturbing noise, but thanks to my choice to get a 2year geek squad product replacement it all went smooth and i got myself a new pair of headphones right away ...

I purchased this replacement plan because the reviews suggested so. So far, I haven't had to use it, but better safe than sorry. I would recommend paying an extra $40 or so, rather than paying $250 for another set of earphones.