Customer Ratings & Reviews

you can't beat a company who will replace a product with few to no questions asked. They will even refund you the difference is the product is cheaper at the time of the exchange

It is always a good idea to buy the warranty coverage that is available. When we have to return something it is so easy to get a replacement. The customer service is always very helpful and have a good attitude.

Product Replacement, the price was right and give me a piece of mind. I have not had to use it but have in the past for other product. No fess or heavy explanation. Well worth it!

I was always skeptical on extended warranty purchases. Now I will get one with every product. They really do back the product replacement for anything and everything.

Geek squad is the best protection plan that you can purchase so that you can protect your item. I may not need to use it, but it good to have just in case you might need it.

Will never purchase an expensive electronic product without having an extended warranty from geek squad. BB makes it so easy to replace your item if anything goes wrong!!

I always purchase a protection plan... It's just nice knowing that my devices are protected and can always bring them in for service as long as the plan hasn't expired.

Get it. It's so worth it! My printer never worked well but I just went with it until it completely crappwd out. They replaced it for free because I had the warranty!

I know some places have product replacements that aren’t worth getting but Best But is awesome! If anything went wrong I bring in store and let me trade for same item or something more and I pay difference.

Happy i bought this as a extra sense of safty and protection for my portable speakers. Alsos good to know that if something goew wrong that it will be covered

I began having problems with my microwave so I called to have it serviced. The agent did a wonderful job, very professional. I am very impressed with their service.

Geek squad helped me with my speakers when I could not get it to work. They helped me set it up through my phone and now I am able to work it hassle free.

I buy one of these with every pair of headphones I buy and its the best investment you can make. Their Replacement plans are the main reason why I keep coming back to Best Buy to get the vast majority of my electronics.

This is by far the most reliable sound dock I have ever had. It producers great quality sound. I got this many years ago with my iPhone 4, I got the 30Pin to Ligthning connecter so I can still enjoy this great sound dock on my iPhone 6.

Galaxy headphones great experience getting them replaced.

My son has been able to benefit from the geek squad 2 year replacement for at least two separate occasions, I love that I did not loose money, but actually gain money!

I am not big on insurance because there is always a gimmick. Best buy isn't one of them just dring your device and you'll get a bb gift card of the price you paid or you can get a new device and pay the difference i like that

This is always a great service to have . I have it in my iPads and tvs. They really do know their stuff and help you out a lot. It’s worth getting the protection

I haven't had any issue with geek squad. They are true to there warranty. Of they can't fix it they'll give you a new. Love them. Only reason why I get all my tech from them.

These are definitely the best pair of noise cancelling headphones I've used. They sound amazing and noise cancelling is equal to the Bose qc35 but with the extra features