Customer Ratings & Reviews

Had some questions about my new purchase and was glad I had someone to call and answer those questions. Very helpful and polite and did not make me feel stupid.

I always get the warranty it has helped me when my daughter has dropped or broken or earphones I was able to get a replacement a lot of times at no cost and if I did have to pay the warranty only was 2 to 5

I have teenagers boys , who are constantly on headphones, this plan worked great, because I was constantly having to replace these headphones, but with the warranty coverage , they just replaced the item.

I bought this with some wireless head phones. I had a failure with them and they were quickly and easily exchanged for me. I'll see how good this is soon as I need to use it again. We'll test it soon.

My LG Tone Headphones stopped working. Took them back to Best Buy under 2 Year Geek Squad Product Replacement Plan. Return & Replacement was taken care of quickly & efficiently. No Hassle Replacement, thank you!

I'm happy with the coverage provided, but the price seemed a bit high - $10 for a $39 speaker, or 25% of the purchase price. It provides peace of mind, which is important in this "Made In China" world we live in.

With electronics these days you cant go wrong with purchasing some form of insurance/replacement for your purchase. And the cost is minimal for the ease of mind.

If you are buying anything expensive, I would definitely recommend purchasing the product replacement package. All you need to do is bring it right into the store and the geek squad will take care of you. This is a must!!

I buy warranty for most of my stuff. And geek squad’s replacement warranty is by far the best. I never get a hard time when I need to replace something I bought.

I was very happy and glad I purchased this 2 yr replacement warranty. It was quick and seamless when I had to return a defective pair of headphones. No hassles.

Highly recommend to add this Protection Plan in your purchases. It will give the peace of mind every body needs knowing that your product is covered! I just recently used to replace my new headphones...

Bought this to insure ear buds. Haven't need to use it yet but I've had to have several printers replaced and Best Buy gave me a new one each time without a problem.

I would recommend that everyone get this protection plan on any product that they use regularly. I have had this plan on many items before mainly on video game consoles and accessories. Every time it has paid for it self.

Always a fan of the service. Best Buy has the most awesome service when it comes to warranty. Never hesitate when getting the warranty.

Product replacement is great, after a year or two some electronics just don’t function properly anymore with this you can replace them with new items that function properly.

I’ve always gotten the geek squad product replacement plan but never have had to used it. Everything sold at Best Buy is the best and their ain’t really no replacement needed but I always get this just in case

My headphones failed due to sweat infiltrating the ear buds. I heard a crackle then no sound and would not power on. Took the item to the store and within 10 minutes I was on my way with a brand-new replacement headphone!!

great item been looking for something like this for a long time now finally found it... price and performance has no comparison to any other brand.

Definitely nice to have a gig squad they walk you’throuhh anything! They talked me through how to tear all my speakers to each other and very precise detail!

Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.