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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 8,391 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Why you go to Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Why you go to Best Buy Inexpensive for what you get. No hassle and covers anything. Especially great if you have kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up Fitbit & computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several questions answered & problems solved & programs installed throughout the several years I have had the Geek Squad Service program--wouldn't be without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage... Just in Case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Geek Squad coverage on every purchase, just in case something happens. Regardless of the instance, they will fix it or replace it for free! Its ultimately cheaper than buying something brand new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely believe these programs are essential when purchasing heavy/daily use items. Especially when they contact your body (mine were headphones). Three times this year alone it has saved my butt and my wallet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage is great for all your gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my gadgets and PCs covered with Accidental Geek Squad Replacement coverage. When I have had to use the coverage, if the items was not repairable, I was able to replace it with an equivalent item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what I purchase from Best Buy, always get the squad protection it is well worth the money. Never had a problem with replacing items since it covers accidents. Dropped a tablet once, replaced with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always the geek squad replacement warranties and have never been disappointed. They are very helpful and will replace your expensive electronics if needed hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never have to worry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I opt out of most all warranties. But Best Buy's warranties and geek squad service are no hassle and I get them most every time. . They actually do what they say. Best warranty for quick replacements and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my extended warranty recommended for any prod

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend getting the geek squad extended warranty it usually pays off if something goes wrong most of the time they are very cooperative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolutely must have. As you know we are using our electronics more often now. You cannot take a chance that it will get damaged. You need this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is why Best Buy is the BEST BUY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't go in for extra warranties and contracts and insurance and all that but we Best Buy I know that they stand by their word and it just gives me peace of mind knowing that I'm covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad extended warranties are excellent. When my devices have had any trouble within the warrantie's life, Best Buy has replaced them swiftly. I would recommend purchasing one if your device is $100 or over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection rocks!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing I love bestbuy for is the geek squad protection service. I love the fact that if I purchase a product and for any reason it starts malfunctioning I am able to get replacement... thank you Best Buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definetly a must have, I soaked my first pair in the back of my truck while going through the car wash. Went into the store and paid about 20$ to get another pair!!! Much better than paying the full retail price of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal!! The Best Buy rewards program is always taking care of me anytime I’ve ever had an issue. I always make sure to buy the protection plan just in case and if it’s paid off numerous times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased geek squad warranty for phone Samsung fold2. My phone is still new but I have rest of mind that if anything happens to it, I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You'd be ridiculous not to get the extended warranties that Best buy gives for some products it's totally worth it for others not so worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love hate relationship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pats for itself very well. Especially because these ear buds give me a fit but are the only ones that written for my lifestyle and ear size

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy replaced my Sony with no questions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my Sony srs xb32 due to a buzzing coming from one of the speakers. No problems replacing it with another.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this story with us! We're so glad to hear you had a great experience. I hope the replacement works well for you. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    2 yr protection is important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product but it can get messed up easily because of wear and tear. I always buy the 2 yr protection. Spending this saves you money. Just incase something happens to the product you can get it replaced.

    I would recommend this to a friend