Customer Ratings & Reviews

If you're buying a tech that cost over $100 you should get a warranty because if it breaks down you can have it replaced other than paying a lot for another again!

Bought the warranty for my Jawbone Bracelet and it has come unhandy repeatedly. The reason is that the bracelet broke like 3 times and all you do is bring it in to customer service and they replace it for you. Quick and easy

So very happy when I found out my iPhone screen was still intact and it was the screen protector that was cracked...elated and over the moon happy!!!

I am happy that I haven't had to use this at all because the product I purchased works great though I love the security of having it and knowing that if anything goes wrong I can bring it in to the store for help.

geek squad protection comes through for me 9/10 times. Definitely worth the purchase if you use your appliances regularly!

My earphones broke lucky of me i have geek squad 2 year and was able to ge a new pair one!... beware you will have to get a new one after you use the warranty!

This is one of the things you always want to buy for extra protection for any Kitchen items you buy. Geek squad is extremely reliable and easy way to work with.

you can't go wrong with the geek squad service for small item that are prone to get damaged, i get this service every time.

Can say enough about the Geek Squad proctection plan. I almost always get it and when I have had to use it Best Buy always has honored it. This is well woth the money and BB makes it hassle free.

I always get an extended warranty on my purchases as it’s worth the peace of mind that if something goes wrong I just have to return it.

I get the Geek Squad plan on most items that I get at Best Buy if it is over $100 or something I think may break in a year. It has saved me many times.

Love the greek squad product replacement. It helps me out when I do something stupid to my headphones- like washing them.

If you have ever bought a pair of headphones or earbuds and had one side die on you, this is the product for you! I always buy this product on anything you wear. Especially if kids will be around it or using it.

Warranty an help is always a good back up. The price pays for itself while having no frustrations an always a customer service rep at least to discuss the issue.

i would never purchase something expensive without insurance. This protection gives you piece of mind and if they can't fix it they exchange it. Definity recommend.

the squad always comes thru for me and help me with my products. I was able to exchange my earbuds for something more fitting and they truly care about my experience

I bought the extended warranty because Best Buy is always so cordial and friendly if I ever need to make a return. Well worth the price in case my favorite items have problems - I can return for a full replacement.

Geek Squad has replaced calling manufacturers for me. It's too easy to just take something into the store and replace it there, compared to hassling with the manufacturer. Well done Best Buy.

Called Sony, it was going to be a hassle going through them. Took my earbuds in, instantly swapped out for a brand-new pair. I get protection on everything I buy, and I've never regretted it.

I always purchase extended warranties with the worry that they will not be honored if I return a product. Not Geek Squad. I returned a product and they gave me no trouble. I received a new product shortly after.