Customer Ratings & Reviews

I used this to replace a pair of headphones that had a manufacture defect which weaken the frame that held the headphones together. It was a quick and easy process to replace the headphones and I was on my way.

ESPs are hands down the best investments you can make with Best Buy. It certainly beats buying a new device when it goes dead. I would definitely invest in an ESP before even investing in a case.

I HIGHLY RECOMMEND ANYONE PURCHASING ANYTHING ELECTRONIC AND EXPENSIVE TO COVER IT WITH THIS SERVICE TO PROTECT THEIR PRODUCTS!!! JUST CHOOSE TO NOT LOSE!!

I feel that Best Buy has the best insurance plan. No hassle, no interruption, if your item is defective they will replace it on the spot. Best insurance policy ever

I feel that Best Buy has the best insurance plan. No hassle, no interruption, if your item is defective they will replace it on the spot. Best insurance policy ever

I feel that Best Buy has the best insurance plan. No hassle, no interruption, if your item is defective they will replace it on the spot. Best insurance policy ever

Great sound! Perfect to have when traveling, having guests, in your personal space, or even doing chores in different rooms

Good overall day-to-day maintenance and service of products purchased through Best Buy.

I purchase the protection plan on all electronic devices and almost everything I purchase. It helps me keep my devices and products protected.

Best Buy offers the most value for insurance on your investments. I had a tv fail twice within the warranty period and Geek Squad fixed the issues, no problem.

Love getting the replacement for my electronics because if something happens to it you can take it back and get it replaced.

I don't buy any headphones over a certain dollar threshold without the Geek Squad protection plan. It covers everything, including wear & tear on the product. No questions asked replacement.

Anything I buy at Best Buy ,I buy the geek squad Plan. They have the best service plans on the market. Have been. Buying the service plan for years . Love it.

Very nice little speaker for the boat and beach. Has taken quite a bit of abuse and still working as it was new.

Great service. One time my headphones stopped working and geek squad replaced them for me. Great service to have if you need service on your merchandise.

Enjoy the security that if it fails it could be fixed or replaced

I purchased 2-Year Geek Squad Product Replacement for Bose speakers and was proven helpful to get replacement when the speaker performance was gone down. Great service , no questions asked and quick support !!!

This is one three boombox type player with AM/FM that I was able to find. Good sound and more than enough volume so I can hear it no matter how far away I am from the unit. Good price also.

Seemed my products broke down just days after the warranty passed. I have saved a lot of money by spending a little more for extra coverage for breakage.

I love the idea that you can buy a warrenty on any thing from best buy and then if anything happens to the item, they will simply change it for you.