Customer Ratings & Reviews

I've had my laptop for over two years now and recently had an issue with my virus protection. The Geek Squad techs were very helpful in resolving the problem. I was back using my laptop in no time.

Definitely recommend don’t need to keep copy of warranty Best Buy has is on record, when product has a problem they exchange it without question

I really like having a plan . It has helped me when an electronic has had a problem that myself can't fix. The geek Squad knows what they are doing.

I bought this for a pair of $10 head phones but when they broke a year later i got another pair. I didn't opt to get the back up a second time , but am happy with the coverage and ease of exchange.

I always purchase this protection and it has saved me on multiple occasions. Best Buy and Geek Squad are easy to work with on no hassle replacements when the product is defective or damaged.

I always get the extra warranty or product replacement because you never know what might can happen. Always at a good and reasonable price.

Best Buy has the best warranties! I highly recommend you purchase one if given the chance. It’s easy to use and customer service is amazing!

I have purchased Geek Squad support and product replacement on several of my purchases. The service reliable and prompt. It is a great investment, especially on computers or computer related products.

You never know when accidents or incidents/issues can occur . Great to have your back covered .

When the money I choose to spend becomes more important to me, it's great to know I will be protected for the most part when accidents happen. Super happy I purchased this.

Definitely necessary for the type of product I bought. I went to the store because my Bluetooth head set broke and just like they promise there was no questions they just gave me a brand-new head set.

They’re always so easy to help out and always happy to fix what you need. I think everyone should get a warranty on items they purchase.

Great service dept. Friendly customer service dept personnel. Great warranty on products and willingness to help a person with the right products and warranty. Thank you for all you do.

I love having added protection thru Geek Squad. I always know who to call and where to take item for repair needs.

Whenever I buy anything from Best Buy always by the Greeks Squad detection plan. Whenever I've had to use it it's always came through for me.

I hate breaking stuff, so if my gadgets break I want them covered no questions asked. I don’t know about you, but I ain’t got the money to be cashing out for every time something breaks.

Geek squad is so amazing. Not only do they fix the items and guarantee it, but if the problem persists, you can always have a work around. It’s the best protection for anything ever.

My husband and I always get the insurance on things we buy because coverage is superb. We recommend getting it to any of our friends and family that buy things at best buy.

The employees act like they can't help you some times but at the end of the day it is better than having to buy another product if they break

Those few extra dollars at the register really comes in handy. Almost anything goes wrong with the product, all you have to do is bring it to the store and get a brand new replacement and no cost.