Customer Ratings & Reviews

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

I buy this with nearly every set of headphones I buy. My kids are rough on theirs and on my shared pair, so it's worth the $10-$15 extra.

I always prefer to get Best Buy’s protection when I buy high dollar items because I figure if you can spend hundreds on an item, why can’t you spend a little more and get protection.

As expensive as head phones are now, this is the only route to go. If anything happens at all, and you have the plan, you get a store credit for the full amount paid, three words peace of mind!

Best purchase I’ve ever made! Esp since I am not tech savvy! I’m constantly being in our computers to get fixed. It’s worth every penny!!

always purchase geek squad warranties above manufacturers warranty for larger priced electronics. geek squad is great to work with.

Make sure to ALWAYS get this. My battery stopped charging on a speaker I bought and all I had to do was take it into any Best Buy and they replaced it right there with no questions asked.

I've had devices in the past have issues so you can never have too much extra security. Haven't had to use it yet but it's here if I need it.

So far so good. I like being able to take most my electronics in to Geek Squad if they fail in a less than reasonable amount of time and getting a brand new replacement. I just wish you could use it on all products such as notorious apple chargers that are made to break... 4/5

The warranty is always welcome. In case of an accident this protection does its job...They dont ask you questions and you simply return the item and boom! replacement in less than 10 mins!

Everytime i make a purchase i buy the geek squad protection if its available. If there is something wrong with the product they replace it no questions asked. It is definitely worth the money.

It paid off getting a protection plan for my headphones. The material and foam covering the inside of the ear muffs came loose and affected the sound . Best Buy replaced with a new set

Must get, especially on headphones. I've used this on my last pair that went out on me and got the same exact pair because I loved them that much.

I have used the Geek Squad tech support services for five years. Don't try to go it alone on the different issues you encounter. The online tune ups alone are worth the service fee.

Very good policy. Workers are always helpful. My product is still working fine but it’s good to know that it’s insured

Great for outdoors and around water. Great sound. Love the app that comes with the UE. LOVE THAT IT CAN BE PAIRED WITH OTHERS

Decent support, the best of this is you can walk inside of a Best Buy and they will replace your product without asking questions

Everybody should sign up go see the geek squad because they are amazing at their job and they are and have replacements

Always buy covered extended warranty from Best Buy! They'll replace em instead of getting it fixed. All electronics fails from misuse or wear and tear! All my purchases are cover from bestbuy

We always get the insurance here at Best Buy. We've returned quite a few things and it' a smooth, easy process.