Customer Ratings & Reviews

Return my headphones no questions asked they got me a new pair and I'm very happy with the service and accommodations at they made with no questions asked very pleasant to deal with

Best Buy geek squad protection is the best. Better than just factory warranty. Any problems just return to store. Worth every penny.

Geek squad replacement are a bitter sweet. Sometimes you get a-hole and sometimes you’ll get someone who actually helps

I love knowing that any item I purchase can be insured. And it's just easy to take care of. I call for an appointment and get it taken care of.

College-aged son + bluetooth headphones = need this service! I don't always buy it, but for the headphones, laptops, etc, I will always add it on.

Geek Squad has always been great inside the store and when I have needed their help while at home. I am so grateful for the service they provide.

I tell everyone if you're gonna spend money on quality make sure it's protected.

Love my warranties. At first you think why but when you exchange them out for new ones once they mess up you feel 100xs better

Cant beat a $20 replacement for two years warranty. I have went through multiple sets a year from sweat while I run and it was a no brainer for 20 buck replacement for 2 years!!!!

I have had to use the product replacement plan a few times and it has always been a smooth experience. Recommend getting the extra protection.

got this on my UEMEGABOOM, good thing because i didnt seal the charger port and it got water compromised for my fault. took it to a best buy store, walked out with a new one that same day.

They will replace within 2 years if anything happens to your headset and also gives another two years when that ends! If u purchase extended warranty which is another $14.99!

Iam usually not a fan of service agreements due to the fact that i usually only buy quality products. Truth be told...nothing is perfect except for the service agreement BestBuy offers!!!

Must buy! Better safe than sorry! I know it’s a gamble but what is 10-20% of the cost to protect your whole investment

Always get Geek Squad Product Replacements for my electronics. I have saved more money paying for the protection. Something wrong....? Minimal questions and a new device is given.

I used Best Buy's warranty in the past for a few items and usually better than dealing with the manufacturer. If you want peace of mind then get the extra coverage.

Should always buy geek squad protection on purchases. Easy to use at the store dont have to call customer service or anything.

Have used it for a couple of products. No hassle. Swap for another product or refund for the amount paid to use toward a new purchase.

I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

I've always loved Best Buy's product replacement. It's a no brainer - if your item has issues, they replace it - easy breezy.