Customer Ratings & Reviews

Have used it for a couple of products. No hassle. Swap for another product or refund for the amount paid to use toward a new purchase.

Have not had to use the warranty yet if speaker works fine so far there's been no complications there's been no defects it has been a nice addition to my sound collection thanks

Always good idea to get the geek squad warranty I use it on every single product over a couple hundred bucks be stupid not to get it

Should always buy geek squad protection on purchases. Easy to use at the store dont have to call customer service or anything.

I am always thrilled with how easy it is to use this service. The techs are always kind, even in the middle of the holiday rush.

It is always great to purchase the additional coverage for replacement. I have used in the past and Best Buy dis not give me a hassle.

I would not be without this service. It is well worth the money. Products like head phones have not lasted more than 1 year within the two year product replacement window.

these guys help you out with whatever is wrong with the item they'll either fix it to their best or exchange it to the exact same product

Just in case. Haven’t had to use it but love knowing I have Best Buy’s backing in case anything goes wrong. Worth it for piece of mind.

Provides peace of mind for future contingencies in the event of replacement or if a breakdown in product quality were to occur.

I've always loved Best Buy's product replacement. It's a no brainer - if your item has issues, they replace it - easy breezy.

With electronics, you never know. Thankfully, it's inexpensive enough to be plausible and returns and exchanges are hassle-free. AND, you even get the price of the warranty back!

Must buy! Better safe than sorry! I know it’s a gamble but what is 10-20% of the cost to protect your whole investment

Geek Squad plan is always great - can return if problems, and Best Buy gives you a gift card for the original purchase amount - I almost always get the plan on electronics

Geek Squad protection is a great warranty. Never had any trouble returning a faulty product to the store for a full replacement. I always get this on anything over $200 or so

Purchased it with the Garmin Vivofit 2 for my girlfriend at Christmas. Price was inexpensive for 2 yrs of coverage in case she ever needs it for her Vivofit. Hopefully she will never need it.

I don’t usually buy additional protection but given that, unless the product was lost, if anything went wrong, I could replace it at no cost, it was a no brainer.

I use to be the not buy a product with the extra Geek Squad. But the couple times I had to use it for other items now I buy it on almost everything over a $100 price!!

I love Greek Squad. They have the easiest warranty for electronic. No else comes close. Walk in and walk out with your replacement.

Best replacement plan in retail. I always buy the 2 year replacement because of the no hassle policy. Just bring back the broken or defective item and they issue a Best Buy gift card.