Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 8,391 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great add-on to any technology purchase! I have used this service several times in the past and it is always fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greeks Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tell everyone if you're gonna spend money on quality make sure it's protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST for any equipment likely to need repair.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always timely and always excellent. On small items that break, there is no-hassle replacement of the equipment of the money towards the next generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my experience has been great. When some of my products haven't worked as intended I went to the store and replaced it without a problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on purchasing the warranty. I would definitely recommend it for anyone. It’s super quick and easy to switch out product that is no longer working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied that if something were to happen to my product they be happy to either replace it or fix it. Depending on the devic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for our family functions

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves anything Bose from head phones to speakers. The sounds is absolutely amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love bestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two small children that seem to break everything so we always get Best Buy's replacement plan. They are very helpful and if they can't fix it the will give you a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a wonderful service to have for my BestBuy products. Such a great peace of mind knowing that I have Geeksquad needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to have In case item breaks or goes out also fast and easy to replace with warranty best buy is great about using this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Geek squad

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of Geek Squad made sure that I was fully informed and kept me up-to-date with my replacement part issue for my home theater speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this on the product I purchased for, but I've used in the past for a previous product and it was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever we buy a product, we always buy Geek Squad Protection. I can use my devices without worry and we've never had any problems from Best Buy with repairs or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend buying the service plan for specific products. Ya never know when something great will fail. Their service plan service jas improved over the years .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Buy Geek Squad insurance even though the one time I will ever need it is when I don't have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say but this is a must. Best Buy has really good price deals with protection plans. Geek squad is very reliable and secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great anything happens to my speaker they will replace right there it really comes in handy it’s great I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Service/replacements

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Headphones. They have broke 4 times since my initial purchase. Best Buy replaced them every time with little or no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inexpensive insurance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bestbuy Protection program is a great investment toward guaranteeing the repair or replacement of your Bestbuy purchase without having to go through loops and hurdles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this allowed me to swap out my $100 headphones when they fell and broke. Best Buy swapped out the product with no questions asked.

    I would recommend this to a friend