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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 8,391 reviews
  • Rated 5 out of 5 stars

    Super Geek squad

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents of Geek Squad made sure that I was fully informed and kept me up-to-date with my replacement part issue for my home theater speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty can not be beat. Just pay the upfront warranty protection and anything happens they usually take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first headset lost the volume in the left side and with the product protection plan, I was able to not only replace but upgrade my headset for a better one! Worth the money for sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit Charge broke, I went to Geek Squad, they didnt ask any questions and was most helpful on getting me a new fit bit charge. I wish all returns and exchanges were this good at other stores.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for gifts for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With electronics for kids, its bound to break eventually. You'll be glad to have the added protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy for TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use it yet for this tv but I have had to use it for others. It’s a tremendous investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is always needed because you never know when accidents will occurs on your product. And it can easily be fixed or replaced little money instead of paying for it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to geek squad for helping us out and making things easy. It's always best to be protected by a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing this allowed me to swap out my $100 headphones when they fell and broke. Best Buy swapped out the product with no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You just never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you pay a good sum of money on anything electronic you just never know if you bought a lemon. With this service contract you are somewhat protected in case anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will take care you if you have issues with product, they make sure you are satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We appreciate hearing these kind words and look forward to hearing from you again!

  • Rated 5 out of 5 stars

    ChiTownTony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough how I believe it’s a must to purchase this insurance especially if u buying this stuff for your children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a best buy customer, I find peace of mind knowing that if there's any problem with my devices, Geek Squad is there to fix it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken earphones with NEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones got busted and I’m glad I had this replacement plan. Gave me a new pair and I walked out like a champ happy as hell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl is winning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Sounds like your in a concert .my family always calls wanting to borrow it for there parties etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty on all my Best Buy products it is worth every penny. No hassle and always helpful if I have an issue with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds broke, they replaced them. I told a friend, you buy it, get the Geek Squad for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on purchasing the warranty. I would definitely recommend it for anyone. It’s super quick and easy to switch out product that is no longer working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A MUST for any equipment likely to need repair.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is always timely and always excellent. On small items that break, there is no-hassle replacement of the equipment of the money towards the next generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SQUUAAAAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always quick and efficient! They always give me great advice and info I didn’t know . Love love love east Wichita geek squad

    I would recommend this to a friend