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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 8,391 reviews
  • Rated 5 out of 5 stars

    Very flexible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked my device. Decided it couldn't be fixed. Even though it was 3 weeks beyond the warrantee, they replaced it with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. I got the protection for my laptop and it always came in handy whenever I had problems or needed repairs. Geek squad works fast at fixing repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will take care you if you have issues with product, they make sure you are satisfied.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this with us! We appreciate hearing these kind words and look forward to hearing from you again!

  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that I have the Geek Squad Product Replacement plan in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to swap when you got the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty can not be beat. Just pay the upfront warranty protection and anything happens they usually take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A geek squad warranty gives you access to the Best Buy's expert when you need support with device functioning for 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a warranty on all my Best Buy products it is worth every penny. No hassle and always helpful if I have an issue with a product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad warranty can not be beat. Just pay the upfront warranty protection and anything happens they usually take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love The Geek Squad protection that Best Buy offers I have a high turnover rate with Bluetooth earpiece devices so it's great that they can guarantee replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the option for the replacement policy for any item I have purchased and wind up using it on most to replace the broken item. No strings attached.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They replaced my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds broke, they replaced them. I told a friend, you buy it, get the Geek Squad for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan offered through best buy. Have always used them for all my electronics and have never been disappointed. Will keep insuring my devices through this plan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a best buy customer, I find peace of mind knowing that if there's any problem with my devices, Geek Squad is there to fix it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just better to be safe than sorry at times ! Geek squad is here to protect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ChiTownTony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t stress enough how I believe it’s a must to purchase this insurance especially if u buying this stuff for your children

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The father-n-law digs it. Simple and easy to use. He loves it and he takes it every where he goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance with no hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a good idea to purchase this protection plan never know what might happen what I like about this is the hassle free experience when you actually need to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my broken earphones with NEW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones got busted and I’m glad I had this replacement plan. Gave me a new pair and I walked out like a champ happy as hell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to geek squad for helping us out and making things easy. It's always best to be protected by a protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If anything happens to my speaker I know geek squad will help me fix or replace it. They have always been great helping me out. I always buy their protection plan.

    I would recommend this to a friend