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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 8,391 reviews
  • Rated 5 out of 5 stars

    Amazing Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazingly easy to return a product or get it fixed with geek squad. I buy protection on everything. Glad I did. Now I was able to replace my bluetooth speaker for 67 cents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds break so easily and I've definitely gotten my money's worth out of this warranty. I'd never buy another pair of earbuds without getting the warranty. Well worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything from Best Buy without a warranty...well except for a CD or chips. Other than that nothing beats their replacement warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't remember buying this but always good to have piece of mind. Have never used any geek squad at best buy to date

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love these warranties

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty protection plan that Best Buy offers is the biggest reason I shop here! It makes using my products easy and replaceable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad. The service is excellent and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaces my headphones all the time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing. This was the only way that I could get replacements for my son when he kept breaking his headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad satisfied our issues & concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were very kind & friendly & helped us with all of our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like they are the best at what they do. I think i buy electronics just so they can help me figure them out ... i love the positive attitudes amd helpful tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always by this protection, because you just never know. I have used it several times for various products. Have never had an issue getting my item replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad for many things and with this one I had to replace a device that was irreparable. They made it quick and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got these great Ear bugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bugs Best ones I have ever tried looking forward to using them much often..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of geek squad protection plans I always get them on my portable devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it if you are at best bfor a higher price item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service saved my money since i bought jlab 49.99 wireless earbuds it lasted me one month to later replaced to galaxy buds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty on my headphone and after they broke they replaced not question ask. Every time you need to get a new warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones with just one flaw...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great when exercising or working out. They provide a great sound quality and the earbuds help to reduce surrounding sound. My only concern is the earbuds become pretty warn out and loose their grip, making them fall off really easily. This can be annoying at times. Besides that these headphones are pretty great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned and replaced no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for when the unexpected happens. Walked in explained and they replaced the product immediately. So much better than shipping to the company and waiting 6 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have good results from these plans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these plans on just about everything. I like how they are in my online profile for easy access. Ideally to have and not need, rather than to need and not have..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this protection plan was the best idea I had in a long time. I simply went to the store and exchanged the defective product for another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always try to buy their protection plan. I have bought stuff before and suddenly it has stopped working but their protection plan replaces the product immediately.

    I would recommend this to a friend