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Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 8,391 reviews
  • Rated 5 out of 5 stars

    Geek Squad satisfied our issues & concerns

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents were very kind & friendly & helped us with all of our issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my sons wireless earbuds. Son had issues with them a year later and was able to replace at no cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes in clutch when you need to replace something worth the money if you buy something that is expensive and fragile

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy geek squad warranty eliminates the hassle of dealing with sometimes difficult mfr warranties especially if your product fails while out of town. A must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a fan of geek squad protection plans I always get them on my portable devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with the Geek Squad. The service is excellent and worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is seriously a must have! GET IT! I have used my geek squad for different products and I think it is absolutely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will never purchase expensive electronics without a protection plan through Best Buy, they have great customer service and you leave with a brand new product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MUST HAVE!! If you spend the money on getting Bose then give yourself the peace of mind to get this replacement program....it pays for itself over and over!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time something go wrong with a product this protection plan help me get new item never have a problem cannot complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best people to deal with when you have a issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great balanced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great balanced headphones with full size drivers. They deliver a full defined sound. The cups are "on the ear" but they feel like they are more of a big over sized on the ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn’t buy something expensive without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always buy the protection plan. Electronics always break, but bestbuy makes it painless to swap out or get a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand by the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the 2yrs coverage on my earbuds. Shorts in cords, jack... anything. I just bring them back, tells them what is wrong and i walk out with a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased for Logitec TV Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a logitec TV remote, 700 series, so I'll let you know how it works out down the road. I hope to have no need to use the coverage. So far no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always important to get this with anything from best buy always find it worth it, just in the event that something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    should get this just to be safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always important to get this with anything from best buy always find it worth it, just in the event that something happens

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Havnt had to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havn't had to use the service since the original product I bought this for has lasted it. I wont give it a bad rating for its reputation, but I wont give it unearned praise. I dont personally prefer Geek Squad, but if you need it you need it I guess

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing to add to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super awesome price is always given , although it seems like a lot it's not as much in the long run because it's really good if your item does become damaged

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the store offers you this option for your product, don't hesitate about it, get it right away, you'll be sorry if your product breaks apart later…

    I would recommend this to a friend