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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage plan. You need some form a coverage, especially when you use a product frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although my product still works, its nice to know if the headphone volume goes down or stops working in one ear, that the coverage will get me another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best! Very knowledgeable staff and always make sure you are happy with the outcome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the speakers were great. Also the Best Buy representative took his time to help me and had the patience and knowledge about eat product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve replaced my earbuds 4 times with this plan. The not problem is that after a certain time you have to mail the warranties item to the manufacturer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime you buy electronic items it's the responsible to protect it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use especially when my niece head set broke, it was replaced with a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes to protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy these warranties. They aren't too expensive and when something goes wrong with your device they have always found a solution. Geek squad is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Daily protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best plan in the business per protection plans out there. I always get protection for my daily use products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super clutch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad warranty for my headphones! Even for my little cheap 6 dollar pair, it beats having to pay full price, if anything happens to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provided me with a way to return items which failed with no questions asked.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for taking time to share this story with us! We're glad you've had a great experience. We understand life happens and want to help you get back on your feet easily. If you need any help or have questions, please reach on out!

  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making purchasing items easier knowing it will be taken cafe of for whatever amount of time you purchased the coverage for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad product replacement. I purchase one ear buds every couple months, now I will be able to replace it and rrenew the replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer servce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue at all with them. Always a timely replacement if not on the spot. Or a quick simple fix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the warranty was a no brainer. I use my headphones a lot and if they fail I can bring them back within the warranty period fore repair and or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to replace for any reason!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have with any headphone purchase! I've swapped mine out multiple times because sweating in the gym messing them up, and I've never been given a hard time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple years I purchased beats headphones and they broke after just one year. Luckily I had Geek Squad protection and they replaced it with some brand new ones right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad service with my computers. It’s definitely worth not having to worry about repairs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always a great idea to purchase this protection and Best Buy is great with having to return items under it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty for my headphones my significant others headphones and her brothers and you just cant pass that up the price of it for 2 years.

    I would recommend this to a friend