Customer Ratings & Reviews

Have not had a chance to use the replacement plan and hope I don’t have to but the agents are very knowledgeable

I have not had to make a claim on this warranty, but it was a cheap piece of mind when buying electronics for a teenager. I relax knowing if she damages it, we are covered.

I bought this speaker for my husband. I love the ease of using this and it has a great sound !

I have purchased this with the past 2 LG bluetooth headset and had to take advantage of it 2 times. Helps a ton when the wire on the headsets goes bad.

The Geek Squad warranties are a good idea for some items that are prone to issues, and sufficiently expensive that you don't want to replace them at cost.

We have not had to use the service yet but we are happy to know it is there for us and will not go anywhere else

I always purchase a geek squad replacement plan. It is definitely worth the extra money to have the reassurance that if something goes wrong, they will replace it.

I’ve had to replace a couple of headphones in the past couple of years. The process is quick, easy and hassle free. It’s worth the money spent.

Definitely worth the money, have something wrong with it take it back they replace it with another one

no questions asked no hassle no waiting just return your products sign and store credit

I love the geek squad protection and they have great service and have helped us so much with all our devices.

I always get this warranty for any electronics or appliance. Have not any issues, items get fixed or replaced.

Great service a lil pricey but it paid off when my headset broke and they replaced it free of charge

I shop at Best Buy because of their protection plans. They have provided good good value on our purchases.

Warranty is an option, but I recommend it. Earphones defect in one ear and best buy replaced with no questions asked. Process is simple. In and out of store in no time.

Haven't used this warranty yet BC nothing is wrong with device. Brought it because my last pair of headphones broke and they replaced it without any issues.

Geek Squad has always been on point. They answer questions to my satisfaction, and fix problems when needed to

This is a excellent deal especially for head phones or ear buds there is always something that can go wrong

Their service was great!! Once they found the problem they contacted me and went over my options. My laptop was back too new the next day!!

Great service to have in case of accidental damage or any unforeseen circumstance.