Customer Ratings & Reviews

I always buy the replacement plan if available. I have used this one no questions or hassles when I needed a replacement I am very happy with my purchase

I get the geek squad warranty on all my purcheses through Best Buy. I've never had a problem returning or getting a new replacement. A definite must buy!!

I bought the warranty due to previous purchases I have bought warranty and have had to use it. best Buy is hassle free. they don't give you any problems.

The service at Best Buy is excellent. My Bluetooth went out on m and all I had to do was take it back and they replaced it without a hassle

Great service always ...never an issue ever. S definitely would recommend to anyone wanting peace of mind

Great sound, and Battery last a long time on charge, didn't have to charge very often

My daughter's computer was completely locked up, and the geek squad fixed it in a day!

GOOD TO HAVE INCASE OF EMERGENCY SO IF IT BREAKS OR STOPS WORKING YOU CAN TAKE BACK FOR A REPLACEMENT OR WILL TRY TO FIX BUT YOU'LL PROBALBY GET A NEW ONE

Definitely a must buy! my earphones plastic button came off. They replaced the earphones with no questions asked

It is very nice to know that I have the ability to exchange, return, or replace my item if I'm either disatisfied, or if there is a problem with my item.

Did not got chance to use it. But for the price, it gives peace of mind Incase anything goes wrong with the product.

The agents mounted my TV and connected all devices in no time . They are very professional and polite. Great job !!!

Your product will get replaced no questions if it’s physical problems or software problems they will fix it for you or give you a brand new one

I took my car yo get a job done and so far they did a great job on the backup camera.

Geek squad service is the best. Geek squad repaired my iPad with no hassle. Service was also fast.

Better to be safe than sorry that's why always get the protection Plan

If it fails, it gets replaced. If you can't fix it yourself and can't afford to replace it, get this product!

Anytime I had an issue with the headphones, I just took them in, gave them my phone number and walked out with a brand new pair! Can't go wrong =)

Geek squad protection is a no brainer. Saves you hundreds of dollars and it's no hastle. They fix it or replace with a brand new item, can't beat that.

This got me a new pair of earbuds and I am very happy with that because it’s half price