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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 8,391 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my protection plans so far but I get one with every purchase I make just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service out there.. I have had problems with item bought from Best Buy.. never had any issue with replacing item under warranty..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this warranty on several devices! Excellect service!! I am always able to replace my item the sameday and sometimes for a better item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love geek squad they are always there to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very convenience when the products have any problems they fixed or return the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Best Buy offers this type of Maintanence/Insurance for electronics. Things happen and for a few extra $’s Best Buy will replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 years for a very affordable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I JUST found out about, and I can't believe I didn't do it sooner. When headphones break, it's the worst, this minimizes the cost and I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As crazy as this sounds I highly recommend the 2-Year Geek Squad Product Replacement on all headphones. Best Buy makes it so easy, it's wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comes in handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a no brainer to get the replacement plan for small electronics in my opinion. Its cheap and gives you ease of mind for two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use this. It sounds like a good idea but I also never had to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get these when getting electronic devices. It works better than the other stores I have gotten them from.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a geek squad warranty with everything you buy is a must do. If gives you the comfort of replacing items if they break or become defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad services are really great. I strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, gives great peace of mind in case anything happens. This service is pretty much insurance on products and is great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good plan to provide extended protection for your product. Customer was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for your money. What ever happens it will get resolved. I always get this with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the replacement policy us great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned my head set with no problem. The staff was so nice and helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Lori. Thanks for your kind comments! We pride ourselves in our customer service and our ability to solve our clients' problems and we look forward to helping you again.

  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek squad more than a few times. I own a business but don’t have an IT Dept. The geek squad is my IT Dept. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance is needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better to have it and not need it, instead of needing it and not have it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We totally agree! It's nice to have peace of mind on your investments and know they are covered just in case something goes wrong. If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    Always get one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never leave the store without buying a protection plan and I never ever regret it. If it will break they will fix it or replace it.

    I would recommend this to a friend