Customer Ratings & Reviews

They replace the product in question! Usually not rude and it is easy and quick compared to most places!!

Geek Squad Protection is definitely worth the extra money. Deal with wonderful customer service at Best Buy and not idiots from the manufacturer.

Very good about replacing not to many questions good

Best buy and geek squad have the best warranties whenever you purchase electronics or anything from the stores

I haven’t needed to contact them yet because my tv is working great but I’m glad I purchased this just in case

I buy this for my son. Trust me when I say it has been worth every penny! Never a problem getting them replaced if something happens to them.

Comes in handy because mistakes happen all the time and this product replacement puts ease in my mind.

Geek squad 2 year replacement plan is one of the best thing you can purchase for you device. It gives you a great relief to know your device is protected.

Solid warranty! Definitely recommend. Gives you peace of mind that they will have you covered.

i sat down on my beats and this plan helped get a new pair , i was so happy i didnt have to buy a whole new pair.

Agents came to the house installed a tv and dvd player. Then showed us how to use them. Great team.

I always have this service, never have a problem when you need to get service from them. They clean my computer.

After breaking a few pairs of other pricey headphones and having no warranty, now I always get the BBY replacement plan. It's the smartest decision I've made.

Geek squad is always on my side, yes sometimes it's annoying trying to figure out what to do with a broken device but geek squad really makes it easy

I have messed up before and not get a warranty. Not this time. Best Buy has one of the best warranties around.

When given the option for the protection plan I always get it because the Best Buy Geek squad is the best!!!

When given the option for the protection plan I always get it because the Best Buy Geek squad is the best!!!

Everything I buy from Best Buy I always get this warranty. You just bring whatever in and get a new one or whatever the upgraded version is.

Good deal. Anytime you can buy something and buy a warranty that covers a product for two years with full replacement, I feel it is worth it.

I have bought and used this many times. Electronic devices don't last forever. This is a good buy. Wouldn't buy anything without it.