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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

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96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 8,391 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very convenience when the products have any problems they fixed or return the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service always offering the best advise for my peoduct. They are very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The response is quick. They are knowledgeable and attentive. Will walk you through your need and will come to your home if necessary!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family have gone through so many headphones that I never buy a set without the Geek Squad Replacement Plan! Already used it 6 months in!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They replace the product in question! Usually not rude and it is easy and quick compared to most places!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad services they are very good I will definitely recommend for everybody to get the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents investigated my machine and decided to replace it at no cost with an equivalent model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people call anytime. A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the extra bucks, I rather have peace of mind. Protection policy seems fair for the value. I wish it was a bit longer than 2 year though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When given the option for the protection plan I always get it because the Best Buy Geek squad is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When given the option for the protection plan I always get it because the Best Buy Geek squad is the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend. It’s worth ir. And it isn’t that expensive. Just got my 5 products insured with geeks squad and haven’t had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally get the Geek squad warranty the more costly item. Never had problems with getting replacement parts or replacement items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always buy the extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the extended warranty because it's silly not to because Best Buy is so good about replacing the product with the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have peace of mind and protection in the case of damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have geek squad protection on everything that I buy from Best Buy. It is worth every penny every time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting a two year plan will be one of the best investments you will ever make. Anything goes wrong with the product they will take care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent protection! Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plans are the best bc they are hassle free and worry free with service or replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best investment ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 2 year replacement guarantee is great, ear buds do not last for a 15 year old. We have used this multiple times for brand new Bose earbuds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally splurge 50 bucks or more on certain items so when I do make a larger purchase its nice to know its backed up just in case.

    I would recommend this to a friend