Customer Ratings & Reviews

Headphones malfunctioned about a month after buying and Geek Squad immediately reimbursed me for the purchase! Great service and quick.

If you purchase any item at Best Buy make sure you have Geek Squad protection. They stand behind their product.

The agents were able to help me on replacing one of my watches due to it having problems charging, VERY HELPFUL

This was really not a hard choice to make! I really like this product and recommend for everyone to purchase it also! Great quality!

Excellent customer service. I do not regret making this purchase. Totally not a ware of money.

Always a great addition to my purchases. It saves me a lot of time and money for any replacement

2 year Geek Squad replacement plan. My only issue is I couldn't figure out where to plug it in

Purchasing the geek squad is pretty much an essential if you have family members that are computer illiterate.

This protection plan is a must have!.....you just go in and swap them out and you don't have to worry about them having to be shipped off

This is a two year protection product replacement plan. Have not had to use it, but glad it is there

great service all around. Still waiting almost a week for my price adjustment, but overall great service.

Geek Squad is only for a phone call away always helpful. So far ahead of all the answers

Had an issue with my headphones and my extended warranty covered and replaced with no questions. Make sure to add with purchase

i got the replacement plan and wound up using it without problem. they didn't have the replacement in store so they ordered online in the same transaction.

Buy a product. After the manufacturer warranty I am covered for another 2 years on the product I buy. Return policy never any hassle.

a no-brainer purchase. i’ve has one ear stop working multiple times and was always covered by this warranty. Free new pair every time.

I love the product And it's best to get a warranty on it I've unfortunately had to use them a few times and had no issues at all

Take the price for geeksquad and divide by 24 ... easy choice to insure your device is insured. Especially when bought on a deal of the day. :)

I always buy protection plan from best buy. In my past experience using it was a breeze.

bestbuy no hassle replacement warranty is the best hands down. They don't harass you or complain. They simply take care of the customers need.