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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 8,391 reviews
  • Rated 5 out of 5 stars

    You need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever purchase products from Best Buy, get the warranty. Returning the item will be very easy,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used our protection at minimum 3 times on my teen sons headphones. You walk in and get brand new. No questions asked. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for delicate items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best insurance plan you ever bought. No hassle from Best Buy. Return and walk away with another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they even do this. I get tired of buy them and throwing them away. Love that they have this service. Thanks Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on Bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product support is best handled by the Cell phone center personnel at the store. The Geek Squad is better used for computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to understand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I exercise the option of the 2-Year replacement plan because my Best Buy products aren't working it has always been honored.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a set of headphones break at the hinge and since I had bought the 2 year replacement, I had no issue getting a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always take out the protection plan through geek squad anytime I buy electronics. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent replaced my ear buds no questions asked. Ever refunded the difference since they had gone on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Insuranse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to buy insurance to every single item because you never know what can be happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best. if you ever have any problems with your product they fix it right and quickly. highly recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy any electronics or appliances without purchacing Geek Squad on them. Best Buy stands behind their products when you have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is coverage for my brother's gift and it was really cheap to have a 2-year protection. I love Geek Squad in general though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really great, and I'm happy with my purchase so far, so good everything is going well as planned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad services are really great. I strongly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year warranties you buy for your purchases are so worth it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. We appreciate that you took time to share this with us! We're glad to hear you have had great experiences. We think it's important to protect your investments. If you need any help or have questions, please reach out to us.

  • Rated 5 out of 5 stars

    you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you definitely need it for your investment and there very good at finding the issue and resolving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy this again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charge stay very nice sound and very convenient sized

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd recommend this with any headphone purchase, especially if the headphones are bluetooth. It's one of the perks at shopping at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never want to say I should've gotten the warranty. The best buy warranty is always hassle free. I get it on everything I buy from best buy

    I would recommend this to a friend