Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 8391 reviews
(8,391 customer reviews)to a friend
Rated 5 out of 5 stars
You need this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you ever purchase products from Best Buy, get the warranty. Returning the item will be very easy,
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have used our protection at minimum 3 times on my teen sons headphones. You walk in and get brand new. No questions asked. Love it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Good for delicate items
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best insurance plan you ever bought. No hassle from Best Buy. Return and walk away with another one
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Best warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that they even do this. I get tired of buy them and throwing them away. Love that they have this service. Thanks Best Buy!!!
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad on Bose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product support is best handled by the Cell phone center personnel at the store. The Geek Squad is better used for computers.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Easy to understand.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I exercise the option of the 2-Year replacement plan because my Best Buy products aren't working it has always been honored.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
No hassle replacement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a set of headphones break at the hinge and since I had bought the 2 year replacement, I had no issue getting a replacement.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always take out the protection plan through geek squad anytime I buy electronics. Well worth the money.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Replaced my ear buds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent replaced my ear buds no questions asked. Ever refunded the difference since they had gone on sale.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice Insuranse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend to buy insurance to every single item because you never know what can be happen
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
great piece of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad is the best. if you ever have any problems with your product they fix it right and quickly. highly recommend them
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Very good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would never buy any electronics or appliances without purchacing Geek Squad on them. Best Buy stands behind their products when you have it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is coverage for my brother's gift and it was really cheap to have a 2-year protection. I love Geek Squad in general though.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is really great, and I'm happy with my purchase so far, so good everything is going well as planned.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Geek squad services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad services are really great. I strongly recommend it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two year warranties you buy for your purchases are so worth it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi there. We appreciate that you took time to share this with us! We're glad to hear you have had great experiences. We think it's important to protect your investments. If you need any help or have questions, please reach out to us.
Rated 5 out of 5 stars
you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.you definitely need it for your investment and there very good at finding the issue and resolving it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Would buy this again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charge stay very nice sound and very convenient sized
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Gotta get geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'd recommend this with any headphone purchase, especially if the headphones are bluetooth. It's one of the perks at shopping at Best Buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Get this always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You never want to say I should've gotten the warranty. The best buy warranty is always hassle free. I get it on everything I buy from best buy
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend


