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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 119 Showing 2,361-2,380 of 8,391 reviews
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, my son goes through so many ear buds because he is constantly listening to music and one side always goes out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very profesional team, shows up in time waring a mask and also respecting the social distance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the 2 year product replacement because I can go get a new pair of head phones in the the 2 year time frame with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get warranty’s. Geek squad is the best! Highly recommend purchasing when buying items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can exchange or take the product anytime. I love the ease of taking the item to Bestbuy anytime, when I have an issue. Thx.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in, traded my headphones which were broken without any issues. The person who helped me was helpful and understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love! Love! Love! Will not buy anything for my kids without adding this protection. Easiest exchanges or replacements I've ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, friendly, informative and fast service. They will cover exactly what they promise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always a good idea to buy a replacement plan on something you use a lot and best buy makes it easy to take care of it if anything should happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always a good idea to buy a replacement plan on something you use a lot and best buy makes it easy to take care of it if anything should happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always a good idea to buy a replacement plan on something you use a lot and best buy makes it easy to take care of it if anything should happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to replace my Sony headphones to a new JBL headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of knowing that if something were to happen that my products are covered for longer than just the standard warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re ever in a position where you need your favorite electronics replaced due to damages don’t get caught without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good grades Geek Squad they put my TV and I really like that I would do it again if I could

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection. It is totally worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy the extra protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection. It is totally worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a pair of sony headphones in which one of the ears fell off went to best buy and the greek squad no questions asked replaced it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    never buy anything without this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No matter what we buy, always always get the protection! Can't go wrong covering your buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds replacement policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this plan for my daughter, she always seems to need it and it's a great bargain.

    I would recommend this to a friend