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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 127 Showing 2,521-2,540 of 8,391 reviews
  • Rated 5 out of 5 stars

    Geek squad always on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome customer service each time I deal with GS! Always get the insurance because you never know!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy replaced my product with no hassles and I was able to get a new product instantly! Thank you Best Buy for an easy transaction!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty but I feel good knowing I have it should I need to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty allowed me to get the same headphones for free when the previous ones left earset quick working nearly 7-8months later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and excellent replacement. Highly recommended to all other customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan has saved me tons of money. I strongly recommend that everyone purchase the protection plan when it is offered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the geek squad protection plans because they come in handy when something goes wrong with me electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for piece of mind. You never know if something will break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer service for swap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My product stop working.Took it yo geek squad they swapped it out fast . Great Customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best service from Best Buy. I always buy it with all my purchases,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek square replacement plans are always a must have. Without a doubt I’ll always purchase one when the option is there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always purchase this! So easy to replace my ear buds that I accidentally ran over.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans work great if your product fails. Just take them back to the store for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These plans work great if your product fails. Just take them back to the store for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Insurance for my products and evwrytime something goes I always have geek squad at home! Satisfied!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad 2 year product replacement is worth it. Nowadays, things happen and it's always good to have a warranty just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 2 year warranty

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 2 year warranty. Anytime I’ve ever had to use it, it’s always been a pretty simple process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have in case of accidents with equipment from the bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No help needed with this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I so love this for the road and the out doors , loud volume perfect for parties .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it was just what I expected, I couldn't ask for anything more

    I would recommend this to a friend