Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Alt View 40. Geek Squad® - 2-Year Geek Squad Product Replacement.
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Geek Squad Product Replacement

SKU:
9998324
See Details

Customer reviews

Rating 4.8 out of 5 stars with 8391 reviews

Rating Filter

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 288 Showing 5,741-5,760 of 8,391 reviews

  • Warranty at it's best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy, especially if minors or teen agers will be operating the product.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Never go without

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on my bluetooth at work, so I never go without purchasing a contract. They never last more than a year and a half before they go bad so I get my moneys worth from the contract.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad Waraanty is Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying expensive technology its always great to know Best Buy has your back.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Bought for the first time...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... so I hope that if I ever need it, it won't be a problem to use this service.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty program so much!! My kids break earphones constantly!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Buy the coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the coverage with these headphones you will need it if you are a daily user.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Best Buy's has helped me out very much in this tim

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers are very helpful and easy to work with

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring it in and they fix or replace it as long as your warranty last.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great Sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are perfect for airplanes because they keep the noise out.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Excellent customer service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service when I had a question about a product I purchase.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Love the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have ever done was to get a protection plan... love it

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • A must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in handy, especially when the item stopped working abruptly

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Love them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement plans are great to have in case something goes wrong.

    I would recommend this to a friend

  • Best warranty is the business

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty that’s why I buy all my electronics with bestbuy !!!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only way to buy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing I'm protected. Easy getting help when there's a problem

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • super service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i recommend anyone and its one of the best service offered by best buy

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Great policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great policy for boys who tend to be a bit tough on their electronics!

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • Good services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy people are always very polite and friendly when I call needing help.

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend

  • A must

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the warranty! It really is a must for electronics

    This review is from 2-Year Geek Squad Product Replacement

    I would recommend this to a friend
Page 288, Showing 5,741-5,760 of 8,391 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.